Positive:
1. Nice hotel, nice room
2. Clean, all d staff friendly
3. Good swimming pool. Warm Water.
4. Nice breakfast
5. This hotel close to mall, more restaurants surrounding it, etc
6. We can pray for jumat in hotel
7. Hotel surrounding by d tree. Love it
8. Recommended. We will come back someday
Negative:
1. Water in basin to slow to sink it. Looks like something blocking d drainer
2. A few time electricity cut off.
3. Water pressure in bathroom a bit slow but still alright.
4. Sometimes run out hot water
5. Basin cracked.
I am impressed with the design and architectural of the hotel. It’s one of its kind. The circular styled for the rooms placement. Great idea. So all room can get the pool view. A very nice hall at the center next to swimming pool.
These are few room for improvements - feedbacks to hotel:
- too bad my room get a stained linen
- the toilet bowl is not flushing perfectly and there is unpleasant odour
- the hot water is not working properly
- the staff could be trained better. They are the least hotel staff that we met in this chain.
I was visited wedding party here. And i love this hotel so much
Well maintained old hotel next to PTC Mall. I love this hotel for the morning walk in front of the hotel, mall, and surrounding. We were upgraded to room 316, a spacious room with balcony overlooking the pool. Very nice. Good and friendly service too.
Good hotel.Nice rooms, I have used this hotel a few times.
Convenient location, organised room, and affordable prices. If not for the slightly leaking shower, it would be perfect.
Great hotel, nice food. But what I love the most is the swimming pool with those palm trees for quite exotic tropical environment, along with relaxing steam room & sauna
Great Hotel room, beautiful view & lot menu breakfast with special local food.. Very Recommended to stay
As I saw in Novotel Surabaya, in here I found the same concept design. In the middle there is swimming pool and tropical garden. The room is better interior in here than in Novotel Surabaya. Breakfast is very nice. Swimming pool and garden also bigger than in Surabaya. But corridor on 3th floor is very dark. Only floor lighting on night time. Maybe they want to bring romantic or exotic atmosphere on this place on the night time. Respond from the staff (house keeping and receptionist) very fast. Two thumb for this hotel.👍👍
Definitely above average hotel. Nice and cozy. Quite a walk from each lobby to any room though.
I think it is the best hotel in Palembang. Not only its awesome architecture design, but also its facilities, services and hospitality.
Located on main street, close to a mall, and only few minutes to the airport (if no traffic jam off course).
I recommend this place to stay, either for business or pleasure
Very nice room. The service provided is very good and kind. Kinda lucky that I can get the even-numbered room because it is facing the pool. Very nice.
My room was on the first floor and I could walk out to the garden from my room. Breakfast was good but not so many good options for me. it's better to have clearer guide to each room. 'cause it's easy to get lost for the first time guest. My boss was lost for 30 minutes to find his room. I highly recommend other guests stay on the first floor. For the 1st floor, you must remember to lock your balcony door before leaving the room.
A good place for a week end get away with the whole family. Good variety of breakfast continental food combine with traditional food. Big swimming pool, fitness centre, big room with hot tubs inside. Just beside the PTC mall where u can find a good food also . Btw they have a good meeting rooms facility
The finest hotel/resort experience in Palembang. Awesome scenery, cool concept, good foods, great service. There are few Pempek shop near the hotel, like Beringin and Candy.
I love this hotel concept. The bedroom is spacious and cozy. Tips: asking for bedroom at 2nd or 3rd floor, both for swimming pool and park view for the best view and privacy. Nice hotel for family vacation and business.
Nice hotel to refreshing.. with swimming pool n fitness gym. Cozy hotel and quite wide. There are shopping mall (PTC = palembang trade center) beside the hotel.
Office boy n petunjuk / informasi ruangan minimalis
Really like its big room and the pool view from the balcony was also beautiful. The pool itself is another plus point. It's big, not square shape and made it beautiful with some palm-tree island like in the middle of the pool. And completed with underground jacuzzi pool.
Nice hotel. The food at the restaurant are all very delicious. The views inside is incredible.
Best hotel in Palembang. Large rooms. Great staff. Night club noise extreme in room 337 made it hard to sleep until 2am
The concept of this hotel is unique. Unlike any other hotel, Novotel rooms formed in rounded layout. The pool is precisely located at the center. Very recommended hotel in Palembang..
The best hotel in Palembang. Perfect view with garden, swimming pool and chapel. Very big lobby and the room is great.
Love .. cz outdoor na kece
Good breakfeast. Room house keeping need to be improved. Some tea saucer not properly cleaned.
Nice and spacious hotel although the housekeeping have room for improvement, nice pool area with live music and pool open from 6 am, the food serve in the restaurant was very nice as well. Nearby to some shopping area and hospital. The price is reasonable as well. Would consider to come back to the same hotel the next time I come to palembang
It's the best place to stay with your family in Palembang after touring all day long around the city.
I've been coming here for years and never been disappointed.
The Hotel is clean and under good maintenance (not typical for Indonesia).
The staff is always friendly and willing to help in every possible way.
The pool is one of the largest in the area.
Food is delicious, a bit pricey though but totally worth it.
Breakfast buffet is very rich and also suitable for westeners.
Great place for meeting. The location is easy to find, served delicious food and comfortable.
Baru kali ini stay semalam di hotel suasana seperti villa namun dengan fasilitas hotel bintang 5, cocok untuk keluarga ataupun honeymoon.
kolam renang tidak banyak kaporit bikin betah berlama" ddngan suasana pepohonan teduh rindang
i don't know why novotel in Palembang is has different quality with other novotel. We are waiting from 1 pm till 3 pm to check in, the reason is the management should prepare and clean the room, the funny fact is the receptionist tell us the ex of guest who use the room is already check out from 11 am. So the management should prepare the room arround > 3 hours :D
Comfortable, friendly, delicious food, nice to bring family to this hotel
Nice place to stay in Palembang. Great food are served here and they have a big swimming pool.
Great place to stay during your visit to palembang. Great breakfast and pool, room also spacious !
Great escape within the city. When you enter this place you feel like you're in some romantic place like bali. The room is spacious. The aircon works very well. And the food tastes very well. They have a huge outdoor swimming pool and a children pool too. Well if you stay here you just won't get bored because of all the facilities they offer. The room rates are worth the price
The only hotel in Palembang which has a private garden with a grand lobby that overlooking the garden, swimming pool and a wedding chapel. The whole area was designed by world renowned architect from Australia, Denton Corker Marshall. The building design as well as the environment as a whole is so unique. It is a perfect getaway from the bustling city into tranquility
Nice hotel, good location, delicious local food during buffet breakfast. Cleanliness should be improved.
So many mosquitos inside the room. It keeps you busy killing them all over night. Air conditioner's setting makes you either cold or hot. Breakfast quality is poor, not matching a 4 star hotel. The hotel management needs to be further improved.
There is patal's legend tower here, myth said they cant get rid the tower from it place
Good Place Good Swim Good Fish Pond
Cozy place, good food. You also can swimming here. Have big ballroom for party or seminar.
There are ptc mall and lotte mart for buying some stuff and hangout place in one area.
Nice hotel, nice pool, nice service, nice breakfast, nice experience. Recommended hotel for family or business occasion.
Quite good, large, nice pool. Breakfast food needs to improve a lot though.
Excellent hotels, and has entertainment nearby
I love this hotel concept. The bedroom is spacious and cozy. Tips: ask for bedroom at 2nd or 3rd floor, both for swimming pool and park view for the best view and privacy. Nice hotel for family vacation and business.
Viewnya oke. Kamarnya oke. Ruang pertemuannya juga oke. Yang bikin menarik juga, cerita mistis di hotel ini. Hahahaha