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About

Hotel Novotel Lampung is a lodging, located at Garuntang, Jalan Jendral Gatot Subroto No.136, Sukaraja, Bumi Waras, Sukaraja, Bumi Waras, Kota Bandar Lampung, Lampung 35226, Indonesia. They can be contacted via phone at +62 721 477999, visit their website www.accorhotels.com for more detailed information.

Location :
Garuntang, Jalan Jendral Gatot Subroto No.136, Sukaraja, Bumi Waras, Sukaraja, Bumi Waras, Kota Bandar Lampung, Lampung 35226
Added by Jopie, at 25 April 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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41 Reviews

  • Anonymous
    27 May 2018

    The place is very good, and huge. There's a food served by hotel services and it's very delicious. And the prices is very expensive, but it's reasonable.

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  • Anonymous
    04 May 2018

    This is one of the best hotel I'd ever stayed! The reception staff was very friendly and informative, she answered all my questions with smile and patience, thumbs up! I got room in the corner, on 14th floor, the view was amazing! You got both view of sea and mountain as well. The swimming pool was nice as well, the view is good and the size is enough. As for me, one thing they need to improve is the taste of the food, it was so so, but the variety was okay. Surely I will stay here again next time 😍

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  • Anonymous
    02 May 2018

    This is 5* hotels yet I don't feel like it's 5* service. The phone in our room is broken both in the bedroom and toilet, so we can't communicate to another room of my families. Also, the floor is very dirty, breakfast should be better taste, I tried chicken porridge and its horrible too salty.

    We booked ocean view rooms and pay for the typical specific ocean view rate, in fact we got the city view room and couldn't change the room since its full booked. Very disappointing.

    The service is very slow, we waited for 45 mins to get the concierge took our bags while our trip to airport was another hassle since this hotel located in remote area.

    Would never stay here again.

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  • Anonymous
    12 April 2018

    Hotel yang cukup mewah. View laut yang indah. Suasana yang ramah. Parkir luas. Lingkungan asri. Kamar tertata rapih. Fasilitas lengkap. Hanya harga lumayan agak mahal. Makanan standart.

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  • Anonymous
    18 March 2018

    Great hotel, great view. Worth experience for bargain price. Definitely will be the only one place to stay when i came back to Bandar Lampung!

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  • Anonymous
    12 February 2018

    This really is a nice hotel. The food in its restaurant is always delicious and the staff are always friendly and do all they can to make your stay nice.

    Be aware, however, especially if you are American, that there is a strict policy on what you can wear in the pool. A regular men's bathing suit in the U.S., which is all my husband owns, is not a allowed. No one - even the manager- can explain why. They allowed him to change into shorts from their fitness facility, which did not hold anything in, if you know what I mean. Made NO sense and no one could tell us why one was acceptable and the other was not.

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  • Anonymous
    23 January 2018

    nice hotel. staff are helpful and responsive for any request. check in went smooth and without hassle.
    room is nice and well design. bathroom is clean and well maintain. the only issue i had on the bathroom is hot water is not running properly.
    breakfast is ok with good variety of menu. you can have the usual poached egg or some traditional foods. unfortunately the breakfast staff was not as responsive as the front desk. i ordered hot water and it took 2 persons to take our order and 15 minutes of waiting before it finally arrive.
    but overall it was a satisfying stay and one of the best experience staying in Novotel hotels.

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  • Anonymous
    13 January 2018

    Always love this hotel

    Congratulations on the newly finished chapel Looking very good from where I was standing A perfect place for the biggest day The high ceiling on the exterior was astounding

    The pool is even tempting
    This hotel A highly recommended one

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  • Anonymous
    07 December 2017

    Great view
    But, we didnt find hbo or hbo channel

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  • Anonymous
    02 December 2017

    Nice view and place, good hospitality, friendly staff.
    A litte bit longer time to get cooler room. The room need more soundproofed.
    And where is the Qiblat sign in the room? At least you should put North sign in every room

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  • Anonymous
    22 November 2017

    Nice place, nice view fr room but need more maintenance for sanitary

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  • Anonymous
    15 November 2017

    + stunning views, spacious and clean room, comfy bed, friendly staffs,

    - at past 3 PM and my room hasn’t yet cleaned. They said because all rooms were full so they had too much on their plate. And they told me to wait.
    - went to the restaurant to have lunch. Unfortunately, there were no clean glass available and the only two water dispensers were almost empty. Some food were run out.

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  • Anonymous
    16 October 2017

    The new and modern hotel. Love the big & clean room and also the bathroom. Friendly and helpful staff.

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  • Anonymous
    16 October 2017

    Great place, near the shore, so you can see the water from your own room

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  • Anonymous
    07 October 2017

    My first time in Lampung. The hotel has a very nice ocean view, good swimming pool. However when we entered the room it was very hot on the afternoon, Need 3 hours to cool down the room with powerful AC. Semi open air aisle makes the hotel even hotter and the sound of mosque outside get in to the room. The car entrance is not clear and it's very dark at the night time. The hotel should make better and clear sign, not with the 10w light entrance sign.
    This big hotel only provide 3 elevators that makes the guest wait for 10 mnts to get the elevator in busy time.

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  • Anonymous
    01 October 2017

    The room is great. I love the big shower head. My only criticism is the elevators and the area in front of the elevators are hot.

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  • Anonymous
    21 September 2017

    Nice hotel, nice sea view from the restaurant, clean environment, and I like the swimming pool design, and modern building.

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  • Anonymous
    18 September 2017

    Best dual view and nice wedding chapel, but expensive

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  • Anonymous
    04 August 2017

    Cozy and comfortable. The pool and food options are great, but bathrooms need improvement

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  • Anonymous
    25 July 2017

    Good location, good view, and good service

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  • Anonymous
    30 June 2017

    It was a very pleasant experience stayed in Novotel Lampung. I got a very good room view (maybe you have to ask for mountain and sea views).

    Their breakfast were stunning, with their various menu for breakfast. My favourites was their local menus, such as Gulai Iwa dan Pindang Iwa.

    And for the staffs, dont asked it anymore. They gave me not only excellent service, but also the nicest smile I ever see in Lampung. One of their excellent services was when I need to change my room, which more suitable with my 'situation', they tried to facilitate me while allowed me to wait it in my room even its time to check out.

    Generally, I love this place and would love to come back if my financial situation allow me too :)

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  • Anonymous
    24 May 2017

    I have stayed here for two nights. I think they have a comfortable spacious room. They also have a big ballroom that can be used for any event. Dislike: the banquet staff didn't clean the glasses properly.

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  • Anonymous
    10 May 2017

    The room is spacious, very nice and clean, with modern look. Novotel Lampung has great view! Especially from the dining hall, you can see the ocean and mountains altogehether. The breakfast meal is also very nice because they offer various dishes; western, asian, they even offer "jamu" (Indonesian healthy drink made of natural ingredients). I will definitely recommend this hotel.

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  • Anonymous
    21 April 2017

    Classy service from the biggest Novotel in South East Asia, nice room, good outdoor view, swimming pool, and of course nice breakfast as great convenience for any guests.

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  • Anonymous
    17 April 2017

    We had a stay in Novotel Lampung in December to spend the end of year, and I was very pleased with the service, facility and the ambience. The sea view from the hotel was marvelous and I could not help my self to be amazed by the beauty of the sunset and sunrise from my window.
    There was only one thing that upset us, we were not be able to use the refrigerator in the room as we had to confirm when we booked the room. Funny. As the other rooms that we had, allow us to use thr refrigerator. Oh, we booked three rooms.

    However, I am happy staying in Novotel, as always!

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  • Anonymous
    13 April 2017

    Nice hotel and have Islamic religion facilities

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  • Anonymous
    03 March 2017

    Great location and view, large room. Enjoyed breakfast with a lot of menu.

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  • Anonymous
    31 January 2017

    good service, and good ocean view

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  • Anonymous
    01 January 2017

    If you stay in sea view room, you'll get the beautiful view of the sea. The breakfast is many variety just like other Novotel. The pool and the gym is good.

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  • Anonymous
    27 December 2016

    Very well hotel,
    There are many entertainment at the hotel, such karoke, massage, spa, resto, and club.
    Recomended for bussiness and family

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  • Anonymous
    16 November 2016

    Being one of the most proper chain hotels in Lampung, you don't have much options. The view is good and facility is good. However they need to improve their service quality. For starter, the receptionist refused to provide the second room card as I needed to insist before they gave me one. Then the toilet stuck and I had to call housekeeping twice to get it checked, but not entirely solved. Service in the restaurant was not exactly professional as well. Much room for improvement.

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  • Anonymous
    04 November 2016

    Clean and really good sleep. The service was fine but the food was allright.

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  • Anonymous
    29 October 2016

    Pros: big swimming pool and room
    Cons: poor service: no bell boy - carry your own luggage to your room

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  • Anonymous
    05 October 2016

    Modern hotel, nice ocean views, freindly staff

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  • Anonymous
    03 August 2016

    Very expensive but not equal with their services. The food was not delicious enough. Room equipment especially bathroom didn't complete. The Air conditioner wasnt so cold.

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  • Anonymous
    15 July 2016

    A hotel with complete packaging. A big room, clean, comfortable swimming pool, especially ocean view is so beautiful. The meeting room is large and comfortable. But, when I was here, one of the receptionist in front of lobby sangat tidak ramah, maybe she haven't smile.

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  • Anonymous
    12 July 2016

    Great views of the sea and very friendly staff. Try their local coffee.

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  • Anonymous
    12 July 2016

    Good place for relaks, and close to many beach place vacation..

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  • Anonymous
    08 July 2016

    Very good view. Spa, club is close. Toilet at first floor smell.

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  • Anonymous
    18 May 2016

    Clean, comfort, good food

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  • Anonymous
    02 May 2016

    Very good facilties. Good room, gym, swimming pool, food. I will be back

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