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About

Novotel Balikpapan is a lodging, located at Jalan Brigjen Ery Suparjan No. 2, Klandasan Ulu, Balikpapan Kota, Balikpapan City, East Kalimantan 76112, Indonesia. They can be contacted via phone at +62 542 820820, visit their website www.accorhotels.com for more detailed information.

Location :
Jalan Brigjen Ery Suparjan No. 2, Klandasan Ulu, Balikpapan Kota, Balikpapan City, East Kalimantan 76112
Added by Jopie, at 28 January 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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36 Reviews

  • Anonymous
    04 May 2018

    This hotel located in the center of the city, but not surrounded by malls, restaurants, and place of interest. The beach could reach by crossing the main road by walk because no bridge use to cross the road safely.
    The building was not new and lack of maintenance that reflected by old lifts, bedding, furniture, and accesories. The amenities were minimal and the bathroom floor and bathtube are slipery.
    Breakfast include in the room rate, various dishes served to the guests but the taste are not delicious enough. The restaurant also offered national and intercontinental menus, but again, the taste could not fulfilled your taste but satisfactory. The is swimming pool and fitness center could use freely by the hotel guests

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  • Anonymous
    21 April 2018

    The Hotel always nice.. and more than that if u have accord member it more be nice discount everywhere.. hahaahhaa

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  • Anonymous
    21 March 2018

    Been a while since my last stay. Seems they have been renovated the rooms. Excellent service as usual from the staff. A bit worn out bed sheet, found little holes in theirs. The bed cover make my legs itchy, probably because of dust. The breakfast is as excellent as I remember. In fact their extensive breakfast was the one who keeps me back and choose to stay there again.

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  • Anonymous
    22 February 2018

    Comprising 198 rooms in total, this hotel is the ideal choice for business trips and holidays alike. Guests are welcomed into a lobby with a 24-hour reception and check-out service, safe, currency exchange facilities and lift access. There is a games room and TV lounge on-site and dining options include a bar, pub, restaurant and room service. Those wishing to dance the night away can do so at the hotel's nightclub. Business guests will appreciate the conference facilities and Internet access (fees apply). For an additional fee, guests can make use of the laundry service and there is a car park for those arriving by vehicle.

    Rooms

    The spacious and contemporary rooms are designed to create a home-away-from-home for guests. They come equipped with double or king-size beds, a direct dial telephone, satellite/cable TV, Internet access, an in-room safe, a minibar, an ironing set and tea and coffee making facilities. All of the rooms have been fitted with individually regulated air conditioning and they also feature a private balcony or terrace.

    Restaurant & Food

    The Square restaurant offers Asian, Western and Indonesian cuisine, open for breakfast, lunch and dinner. Colors restaurant overlooks the swimming pool and features Mediterranean and Asian cuisine with evening entertainment, open for dinner.

    Activities & Sport

    The outdoor swimming pool is the perfect place to cool off or just relax by the water's edge with a drink from the poolside snackbar. Sun loungers and parasols are also provided. Active types will appreciate the gym and tennis courts (tennis lessons can be booked), and fans of the fairway should head to the hotel's golf course. For an additional fee, guests can enjoy the sauna and hot tub, or unwind with a massage or Thalassotherapy spa treatment. There is also a pool/snooker table in the hotel (fees apply).

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  • Anonymous
    22 January 2018

    Great hotel, there is swimming poll. Wifi is normal. Near the culinary places. From airport to this hotel using airport taxi is 70.000.

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  • Anonymous
    03 January 2018

    Great hotel with superb service, check in was quick. Dede in the front office was giving a great help. Breakfast was superb.. has loads of variety n fresh. All the staff were polite n friendly. Fully recommend this hotel. Thank you.

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  • Anonymous
    23 November 2017

    Had breakfast at The Square. Spread and variety was sufficient for the value. In general food was good and the service was fantastic. . Overall, I'd say it has a nice ambiance with great service.

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  • Anonymous
    16 November 2017

    Perfect place to stay in Balikpapan while you take your holiday there. Green place, delicious food, warm hearted staffs and of course beautiful view inside and outside hotel.
    Very recommended and yes, I will stay in here again for sure when I visit Balikpapan again.
    Keep improving to have an excellent services.

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  • Anonymous
    14 November 2017

    Enjoyed my first time visits to the Hotel Novotel Balikpapan. Great rooms, very comfortable and quiet, excellent bathrooms.
    The restaurant offers good food and amazing breakfast selection and great service. Particular praise for Chandra who looks after guests in the restaurant ensuring a great coffee start to the day.

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  • Anonymous
    05 November 2017

    Price to value is very good. Room is big, amenities are nice, swimming pool is fun. Breakfast variety is good, tasty and include many local delights.

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  • Anonymous
    01 November 2017

    Staff are friendly and polite, room was clean and big. the problem only with water, yellow and need to wait until 10 minutes to be clean. Best breakfast in the city (those breakfast which never failed anyone, delicious traditional food and I really like selection of bread with sausage, bacon and frittata .

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  • Anonymous
    13 October 2017

    The only thing I love in this hotel is the food. The concept design of the hotel is good enough. The lobby area I think it is a little gloomy. Need more lighting. The lobby area is huge, but the feeling is like in the empty room because there are no welcoming decoration. Need to improve the interior design especially in the lobby area so that the guest can feel the warm greeting. The Facility is quite complete, and comfortable for a family with the children. The air conditioner need to be improved, too warm both in lobby area and in my room. Even I feel cooler when I'm in the corridoor. The temperature of water in the shower is quite difficult to control. Need some time to set up. Overall rating is just ok.

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  • Anonymous
    01 October 2017

    Positive :
    In the city centre
    Close to a big mall
    Big room, big lobby
    Nice view of swimming pool
    Good breakfast
    Close to a park with many street food

    Need improve :
    Some interior are getting old

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  • Anonymous
    01 September 2017

    Look grand on the outside. Many lacks inside. Room feels old and humid. Should turn on the air-con all the time. There's no hot water in shower. Pools are full with kids, playing, screaming. Pick a room that doesn't face the pool to have a good rest.

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  • Anonymous
    30 August 2017

    One of good hotel in Balikpapan.
    Great ambience, calm, clean and good view.
    Located in the centre of Balikpapan, ease visitor to access centre of Balikpapan, modern or traditional market.
    Food is quite standard but the staff quite warm

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  • Anonymous
    09 August 2017

    This is the worst hotel I've ever been. The service is so awful, they didn't change our towel and bed sheet. The worst part is they took my laundry bag without my permission which I've never signed the laundry list paper and tomorrow i would have to catch early morning flight. This is so stressful.

    I've been stay in other Novotel hotel, but they never ever did services like this. I 'm really disappointed with this hotel. You guys better check in the other nearest hotel, there are many hotel around here in Balikpapan which better and better than this awful hotel.

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  • Anonymous
    31 July 2017

    Good infrastructure, and friendly/helpful staff.. however, rooms are not clean enough. Despite that it is still good value.

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  • Anonymous
    31 July 2017

    The staff was very helpful,nice room even though the bathtub still on😥

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  • Anonymous
    29 July 2017

    Great food, helpful management and friendly staffs. I had a wonderful stay in that hotel. Will recommend friends and families.

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  • Anonymous
    18 June 2017

    Good rooms, relatively large in size. Food quality is better than average. Recommend booking through travel agent. Cheaper, at about Rp600-700k regular rooms.

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  • Anonymous
    18 June 2017

    Situated near local biz district. The hotel itself was a bit old, but well maintained. Around 30 mins form the airport.

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  • Anonymous
    17 June 2017

    it's a standar, sometimes even lower it's own 4 star hotel standard--no creativity, very standard hospitality, with bad food,

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  • Anonymous
    16 June 2017

    good hotel. good food
    but not clean enough

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  • Anonymous
    23 May 2017

    Breakfast has good selection. Staff are very courteous and friendly.

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  • Anonymous
    13 April 2017

    More comfortable than others hotels, make every visitors enjoy and stay in hotel

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  • Anonymous
    24 February 2017

    A big thank you to Lisa, Reza, Nanda, Yotto, Nandi and the rest of the staff for making our stay special at the Novotel Balikpapan. We will be back. Thanks again. Greg Hancock and Gita

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  • Anonymous
    07 February 2017

    nice location at the center and near the water - where we go to hold events and exhibitions.

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  • Anonymous
    07 January 2017

    Big suite room with complete kitchen. The sofa and TV in living room are large. TV in bedroom is smaller. The bathtub is awesome. So does the pool. Too bad there were ants in the room. And 1 staffs with black uniform was rude during breakfast.

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  • Anonymous
    29 December 2016

    At first, iamnt expect too much with this hotel. But, wow. This hotel is awesome.

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  • Anonymous
    05 December 2016

    The Hotel is nice bathroom is nice The room quality is Nice I'm really relief to stay here

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  • Anonymous
    24 October 2016

    nice breakfast, good and friendly staff, hotel room ok sayang maintenance gedung nya kurang dijaga

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  • Anonymous
    31 August 2016

    This is a very cozy place to stay!

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  • Anonymous
    23 August 2016

    Nice, clean and quite place

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  • Anonymous
    04 July 2016

    Calm and warm stay. Good place.

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  • Anonymous
    24 April 2016

    Center of the city. Very beautiful oceans view.

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  • Anonymous
    04 February 2016

    Overall a nice hotel with okay room. One of the notable feature is its spacious lobby. Pool with seaside view also a big plus.

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