Two customers took up 30 mins. I had to leave to find a different money exchange.
Good exchange rate. The place is a little bit cramped so it can only accommodate 4-5 people inside. The teller requires everyone to show their ID before exchanging money. Located at the basement of Grand Indonesia, it's located nearby Ranch Market, UNIQLO, and Art & Sciences. There's a screen that shows the exchange rate. They are ready to exchange any large currencies as well as some regional currencies like PHP or TWD.
Great and fast service. Much better than the Empat Delta on LG West. Avoid Empat Delta: very slow and fussy regarding the state of the notes.
Bad service. They only care about perfect bills. One small crease or mark on the bill, they lower rates and don’t want to negotiate at all which is unheard of in other western countries. Southeast asia money changers are notorious for scamming western foreigners. Just walk away and go to the ATM.
Good rate.. Located in strategic place inside Grand Indonesia Mall.. The closest Money Exchange near Hotel Pullman - 100meters away, Hotel Ascott - 300meters away, Hotel Indonesia Kempinski - LG floor of GI mall, Hotel Ascott, Holiday inn express, Hotel Liberty, Ana hotel, etc