Good hotel. Recommended. Good dine in. Staff very friendly, I asked for HDMI cable and provide me with one even though they had to search for it.
The hotel is one of the good ones to visit, with facilities that can be said complete and also comfortable for a place to stay if a layover in this city. Not spared this hotel provides gym and spa facilities. Spa at the hotel includes a spa that can be recommended to try. Excellent service from start to finish.
The first room that I got here was darn smelly. They said the room (511 - if I'm not mistaken) was never really taken care of properly due to not many people choose non-smoking room.
Then I asked them to move my room, finally to 501, smoking room, and it was better. I like the breakfast and the crews were friendly. Also it is located quite strategic in the heart of the city, near to almost every meeting that I went and near to big malls.
Considering of how long it has been since it was built, surely some of the facilities might not look so astonishing as before. In spite of this, most of the employees here are friendly. If you are looking for place to stay with caring attitude workers, you might want to put it on your top list. It has an outdoor swimming pool, which not limited to guests only, spa, and many more to ensure your night enjoyable. Another advantage of choosing this place is that there are two shopping malls nearby and another one within just approximately 600 meters.
Nice pool, breakfast was so delicious, comfortable bed but the room quiet tight.
Good place to stay and conference room.. also food is delicious
Old building but still nice hotel. Here for some event at the ballroom. I suggest to try other hotel that still new if you here for holiday, but again, depends on your purpose.
Clean & comfortable room. Friendly staff. 👍
Clean and comfortable hotel, great gym and spa, and very friendly staff. Breakfast is really good as well.
Arta Duta Hotel ambassador is the famous star hotel Palembang, South-Sumatera, Indonesia. The building is large, luxury, and beautiful. A waiter hotel fast and friendly. Welcome to Palembang.
The best hotel in Palembang, the staff will make you feel as a home, all facilities you are able to need for business or pleasure trips. Strongly recommend the Lounge area.
Recommend to have relaxing weekend or holiday. Welcomed by polite employee. It has a quite good city sight from 8th floor (no smoking room area). It has small gym, swimming pool and sauna. Providing varient and delicious breakfast every morning. Close to several malls just by walking such as Palembang Square and PS eXtension (3-5 mins), Palembang Icon (7-10 mins) and Transmart (10-15 mins). Payment may use cash or cards with some deposit that will be returned after check out. For more details, you can contact Aryaduta.
The location is just beside shopping malls, therefore it is extremely crowded albeit convenient.
The hotel is quite old, but situated in a strategic location. The breakfast menu is great and the hotel staff are helpful, find the best rate at online booking apps.
You know I'm sorry to say this, but the price is too high for this hotel. With that price I should get a lot better service. I couldn't check in until 3 p.m because they said the room wasn't ready. There wasn't any towel in my room. But the room, the pool, and the food are okay. And one more thing, the TV quality is bad.
This hotel is strategic, we can reach 2 shopping mall nearby by foot. good service by the staff, cleanliness is guaranteed especially for the bathroom and room. Need some improvement for dishes, it's lil bit boring menu for me.
Nice room and service. Breakfasts menu is good and variatif.
nice breakfast, nice chef, nice staff, nice room
A bit folksy compare with other luxurious 5 stars hotel (which are generally followed with higher rates), but the "hotel people" is very nice and pleasant 😊
Good chef in restaurant, security, laundry, housekeeping, front desk, and other hotel officers
Very good wifi quality, comfortable room (mossy window glass should be cleaned), and great location for me 😁
Reservation need a bit upgrade to avoid guest disapointment
However, this hotel is cozy and i had the pleasure of staying at this hotel
Great location in the center of Palembang, close to 2 malls (Palembang Square & Palembang Icon)
Room ia clean but a bit small and maybe need refreshment/refurbish.
Breakfast is good with the choices of local culinary (pempek, burgo, etc.)
Good location, outdated room and terrible bedding. Good breakfast.
This Aryaduta Palembang is a nice hotel at a strategic location of Palembang city, quite competitive with Aryaduta Kwitang Jakarta. Keep the good service
The wifi is very good. Room.condition average, but the bed is good, very comfortable
Our expectation was that we will have good experience here but what happened was opposite. We got the room after been an hour waiting and a staff at Lounge is less awareness, she wasn't welcoming us and not serve the welcome drinks till I told the reception.
Good service, nice location near mall and other entertainment
Super speed internet connection, whether at ballrooms or at our own room. Recommended to take room at the top level to be able to see landscape of Palembang.
Stay in this hotel frequently in this hotel from last year. Good breakfast, always ready before 6, good for early flight back from Palembang. Effective concierge and taxi order.
The 5 star hotel. Awesome
Last time I stayed here everything was good, except the blanket in my room is a bit dirty, I think people expect more since you are named "Aryaduta". If you compare this to Aryaduta Karawaci, it's on different level. Please improve, thanks.
recommended hotel in palembang, because this hotel location near siloam hospital, ps mall, and palembang icon. overall good, but need improvement in breakfast menu. good job!
Old school hotel. Rated 4 star but the food and the room more or less like 3 star plus. Not value for money. If location is the plus point, then watchout. There are several four / three star hotel nearby cheaper with greater hospitality, newer bedding, and better breakfast.
My favourite hotel @ Palembang City. Just roam around the hotel, then you'll find a big shopping center.
Comfortable, connected with palembang square, carrefour, Hp accessories
Convenient for Pertamina visits when in Palembang. Nice Buffet
A nice htl to hang around..with friendly staff
Stay in Aryaduta's Raja Suite Room for 2 nights. What a great time!
Room kinda small, but great service, nice breakfast, overall Good
Overpriced and the hotel management doesn't make significant improvement. There are many broken things in the bathroom
This hotel was very disappointing, the floor was dirty, the blanket was not clean, and the service less than satisfactory. Breakfast is always run out at the weekend. I've stayed here several times and always no improvement
An ideal places for travellers who don't have friends or relatives assisted. Because mall and cullinaire are very close to
Hotel di Kota Palembang
Good hotel, but have a little dissapointed when request for non smoking room, then get non smoking room on non smoking floor (15th) but when coming inside my room, so smell of smoking like smoking room. So after complaining, someone bring perfume aerosol spray, and make the room become flower smell (dont know how to write this on english.. haha lol), in the middle of night and very tired. Have to wait 20 minutes until the room can be accessed.
This hotel has gone through quite a few ownerships and management companies over the last couple of years, it's not been for the better. We stayed at the 6th floor (which might be the floor for big wedding groups), where the rooms showed a lot of wear and tear; Broken lamp shades, dirty floors, bad TV reception, broken shower head, etc. etc. Common areas showed a lot of wear and tear too, the whole hotel could need a big upgrade. Better stay somewhere else, if you ask me.
Breakfast menu with Asian and Western food choices. Location is in the city center.