Horrible customer service!!! I have never been treated any worse anywhere in my life. Didn't take a car from here.
I rented a car for 2 days. All perfect, good car, good service. Very satisfied, strongly recomiended!
We booked our car online and provided all details except payment. Once we arrived an employee made copies of our documents. On site we signed up for the full tank option. Staff was friendly, polite and professional. The car was parked in front and checked for any damage. Once signed off we received a confirmation by email and were on our way. Return was hassle free as well. Please note they don't accept cash.
A friendly tip for those visiting during peak season. In front of the office there is a construction site (new hotel is being built) and most likely you won't find any parking space. The return site is about 200 meters back on the same road next to another construction site (bankrupt hotel). In case you are returning the car to the office, safe yourself the headache and give them a heads up when you are nearby. Usually it's quite hot in the summer and the town is packed with tourists, so get there early.
Excellent customer service. Great location just a few moments walk from old town. Easy pickup & drop-off.
Ivan, the branch manager, took good care of us.
Great price and great service — would highly recommend!
Small and it's a walk to where the cars are and if you don't get insurance with them they want a deposit of €3000.00 what????? But nice staff curious and friendly.
When including CDW, Sixt came to be the cheapest option. Truly a smooth experience. Staff very knowlegeble, helped us make a more informed decision regarding excess and theft protection which ended up saving us money. Booked a Golf group, got a Leon station wagon which actually better suited us. Overall very happy with the service, will use again
Very kind service. They chose us car with navigation system to make our drive comfortable and guided what kind of insurance is the best option to our journey.
Everything went very smoothly. We booked a car before online and got a very nice, new car right away. Car pick up and drop off was very fast and the service people were really friendly and helpful. They even gave us tips for our drive to Bosnia. The car parking is 5 min away, but easy to find and reach. I would rent a car there again!
I arrived at the Split office on a Saturday after booking a car online. When I got there office was extremely busy. When it was my turn, I gave them my documents and then I realized I made a mistake and booked for Sunday not Saturday. Despite the madness and rush of customers in the office, Mia and Boze were extremely friendly and patient. They looked for a car for me and when they couldn't find one they gave me an upgrade. Thank you Mia and Boze. You are true professionals. I will definitely be back next summer.
Excellent service and friendly staff. There was some issues with my card, but they let me deduct whatever I could. When I arrived the nice Audi I got did not have USB or cruise control, so they upgraded m to a Mercedes with it, at no extra cost. I would not hesitate to use Sixt in Split again after this.
Didn't have a car when already full played the rent. Needed to wait 2+ hours to get a car.
The car provided was a standard car, nothing special. My one complaint however was that the gave my car away. A guy named Crjnac Matars was the individual I dealt with and his only solution was to up charge me for another car. He claimed to be the manager and that he couldn't do anything to help the situation. Beware these shady business practices.
Be careful with the prices! We had a croatian native speaker with us who heard the lady at the desk make up nonexisting additional charges. Not trustworthy.
Came here to drop off a rented car. Everything went smoothly and we had no issues. The only downside is that there is no drop off after hours. You have to go when they're open. Not a huge deal, but might be for some.
We had a very bad experince in Sixt Split. We reserved months ago a convertible car with a GPS in order to do the roadtrip to Dubrovnik. However, we did not get the convertible car and no GPS as well. We were advised by the staff to use the map app on our phone, but the staff had limited capacities in helping us in how to use the map and to identify the coastal route to dubrovnik.