Whatever you do, please AVOID Avis Rental Car in la Ceiba, Atlantida, Honduras. The supervisor there, Mrs. Lisa Girón (family to the Bodden, of Bonnacca, Bay Islands), is a "racist" "disrespectful" "very rude" " displayed a very abusive attitude towards customers and employees" "very offensive to customers and employees" and it is unbelievable, incredibly difficult to understand how AVIS as a company condones or backups this type of individual as a front/counter employee.
It was made clear to us by Mrs. Girón, that AVIS USA Operations is an entirely separate Operation/Organization/Company than that of AVIS Honduras (who have their own set of rules & regulations). Go figure, we learn something new everyday. 😕
Shame on you AVIS, you, as a company will never see another of our family's hard earned $$$$$$.
THAT'S IS A FACT!!!!!
On second thought, save yourselves from the headache, frustration and trouble, simply DO NOT RENT from AVIS! 👊
Rated then "1" star, because it's impossible to rate them ZERO stars!!!!
Reservation #: 13990445USO
Good car rental, if you need SUV, they have it, if you want a small car, they have as well.
Muy mal. Tuve un percance en la gasolinera por no entender el gasolinero y en vez de llenar 100L que le dije, me llenó el deposito entero. Y al ver al hombre tan apenado por su error que tendrÃa que pagar el, accedà al pago creyendo que me harÃan una rebaja en Avis.(me lo entregaron el deposito en tres cuartos). Iba a alquilar mÃnimo otros dos dÃas, pero al no acceder a ninguna opción por lo ocurrido ya no va a ser asÃ. Alquilare en otra.
Ah! La chica que cobra bien, fue la de la mesa baja muuuuuy antipática e incompetente.. Por perder clientes y beneficios para la empresa en la que trabaja. PEOR PARA ELLA.
No bad
They need better cars!
Every thing
We booked the car online and received a quoted price. They show 2 available locations for pickup with one being at the airport. I even confirmed they had a location at the airport with Avis customer service before booking. There is no location at the airport. I had to leave my family at the airport for 1.5 hours while I drove the driver back, checked in & drove back. There was not enough room for all of us to fit in the vehicle. For this service, I was charged an extra $180 US when you can take a cab for $3.00. Then I was charged for extra days even though my reservation was clear on the number of days I required the vehicle for & I did not go over this. The bottom line, they charged my card almost 2.5 times the quoted cost. I didn't find this out until I came home since we dropped the keys off only. Good luck fighting this. Avis head office won't do anything since it is independently owned even though they confirmed the charges were wrong. Do not rent for this location, they rip foreigners off & you will have no recourse