It is a very professional hospital. Veterinarians and nurses are nice and patient. My cat needs to consult Neurological physician and they are very professional. Of course, the cost is expensive. You may treat it as a first class private hospital for animals in Hong Kong.
Only for cats and dogs?! Discrimination! Garbage clinic!!!
Unpleasant experience of vet service.usually u need wait 2 or more hours for see the doctor, and the doctor will take 10mins or less for you pets
Most professional veterinary hospital I've been to. Feels like a human hospital. Friendly caring staff and professional doctors. Wish I had extended my dogs insurance though!
Unpleasant experience of vet service. Poor communication during my dog's hospitalisation coz they have a system of relying the vet's assistant to provide updates. Also, visiting hours are short and inflexible.
0630-0700 / 1330-1400 / 2030-2100
They literally want to kick you out once the time is up.
The vets here might be specialists but they had little room to take into consideration of the pet owners' observations and previous response to interventions.
Great service and care for my puppy, knowledgeable and the vets there take their time.
Poor Emergency Service!
My family brought our dog to Peace Avenue Veterinary Clinic and was seen in the emergency service by the vet, Anthony Hollis. We found his attitude unprofessional. With the nurse being the translator, the family initially talked to him about our dog's health condition in Cantonese. His attitude was dismissive and snobbish. During the consultation (while I was speaking in Cantonese), there were no proper eye contact with the patient family, he was rude and showed no patience to explain our dog's situation. Even when he asked questions about our dog, he was still looking at the computer monitor with his back facing the family. He did not bother to explain our dog's condition and the management plan. Only when I started communicating with him in English, he started showing some decent "bedside manner" towards the patient family, i.e. proper eye contact, toning down his dismissive and snobbish attitude, explaining my dog's condition, and the management plan.
Is Peace Avenue Vet Clinic serving only English-speaking owners? Why is there such a stark contrast in attitude and professionalism when I switched from Cantonese to English? Afterall, any owner, whether they speak Cantonese or English or foreign language, should deserve the same standard of service and "bedside manner".
Having said that, other specialist vets and nurses are professional, patient and caring in treating our dog. It was our first point of contact of the night shift emergency service was appalling.
Brought my uncle's dog, Fai Lei to treat a variety of problems. The whole staff was really experienced and nice. Of course, our dog lashed out, but they were quick and got the eye drops in! Great job
Thank you for the quality sevice and detail consultation give us cause and solution to my pet illness. Love it
The doctors here are generally pretty good and they can do all kinds of tests and treatment. Be prepared to spend half a day here as there's usually a long wait even with an appointment.
Thank you! You spend a real good care to my dog, my family member!
Saved by dog's life
24 hour pet hospital.
During emergency hour it can be expensive. If no urgency please visit there in office hour.
Nurse are professional and experienced.
My regular vet is in Tsuen Wan, but I was recommended here for a specialist. They are superbly outfitted and the care my pet is getting is great. The medications are prices reasonably too.