Payless Car Rental

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• Anonymous

  06 March 2018

  You get what you pay for. Beat up up cars not up kept. I recommend stay far away or atleast look at the car your getting before committing.

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• Anonymous

  15 January 2018

  Friendly people .. good prices.. nice vehicles

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• Anonymous

  08 December 2017

  Good service, decent car selection, and great price.

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• Anonymous

  01 April 2017

  This has to be the worst experience I have ever had renting a car in Guatemala. Reserved one with Kayak and the car they decided to give us was a little car (for a family of 4), which we didn't pay for. They left us there waiting for about 1 hour when we finally decided to leave and look elsewhere (we where exhausted for the long trip and wait) they finally "found" the car I had reserved and it broke down 2 days later. If you are going to beautiful Guatemala, reserve somewhere else this company is the worse! I wish I would have followed the reviews and NOT BOOKED HERE!

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• Anonymous

  28 March 2017

  I have rented here many times and for awhile it was good but the last 2 times were not. Both times we reserved 2 large passenger vans well in advance. We called multiple times up to the time of our arrival to verify they had the vans and that they would be ready. The answer was always yes. We arrived to find out they had a 15 passenger and a 12 passenger (supposed to have 2-15 passenger vans). We had 30 people in our group so this made for a tight week. We gave them another chance earlier this month and reserved 2-12 passenger vans, again called to verify they would have them multiple times only to find out upon arrival that they only had 1. We had 22 people this time so we had to find an alternative fast. Lucky we had a local friend that referred us to Universal Renta Autos Aeropuerto. They had 2-15 passenger vans ready for us within minutes and it cost us $200 US less than Payless. Will not use Payless again.

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• Anonymous

  07 March 2017

  Not so sure it is cheaper than other places, they charged more than web page said. Also check tires before going to your trip. They gave me flat tires in front(news at the back) and overfill(37 pounds for an small car!) . Wondering if they want tourist to break them and pay for them?

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• Anonymous

  28 August 2016

  i reserved a car online with Expedia only to find that it wasn't available nor was a comparable model. I wanted a Toyota Rav 4, they offered me either a huindai Elantra or a minibus for like 20 people Needless to say I took my business elsewhere

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• Anonymous

  04 May 2016

  Jamas volvere a usar payless. Los trabajadores son buena onda, pero aparte de eso la compania es basura. Me mintieron varias veces y ahorita estan tratando de robarme de 400 dolares.
  
  Payless is horrid. The employees are nice and personable, but the company is horrendous. They lied to me about a quote and then charged me almost one hundred dollars more. They then gave us a car that had a broken trunk that would not close. On top of all of that, the car had problems with the humidity creating puddles on the floor mats. The car was also keyed and they overcharged us for the repairs. They were supposed to send us receipts of the repairs so that we could send them in and get reimbursed by the insurance company, however it has been nearly two weeks since the car was keyed and they have yet to send me the receipts. Since I have returned home they have not answered my phone calls and I'm pretty sure they are trying to just keep my money. The company is a joke. Rent from absolutely anyone else, hell take buses rather than rent a car here.

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