Carisimo
Food is too seasoned or too sweetened for my taste, great service though, not very easy access to parking lot on the hotel
They don't speak English at all so they can't give any service
Expensive; not iron availability. No elevator. Terrible Wifi range. Great personnel at front desk and restaurant. A bit noisy because of Event halls close to rooms.
Good
El personal es muy amable y cortez, se puede apreciar una tranquilidad enorme en el lugar y la comida es una de las mejores.
The parking is often full, the food is excellent, recommended
It feels so nice and cozy!!! Great customer service, and amazing breakfast!!!!
Suites are comfy and clean and anything you can expect from a top notch place. Probably the best place to stay in Xela. My only complaint is the breakfast which can be more generous given the price and the advertised status of this place. Supposedly they have a buffet breakfast only on Sundays which I thought rather unfair. Food is generally not very expensive in Guatemala and the prices of this place are very well on par with western hotel prices.
Good hotel for a business trip in Xela. Nothing fancy.