The hotel location is great. The rooftop patio view of the Acropolis is great. But the room I had should not be rented out - it was in the basement, musty, cold and very noisy with cleaning staff early in the morning. Very small bed. The walls are cracked and dirty. The drywall is unfinished in the bathroom. The hotel staff in the lobby were not friendly, no smiles or welcome at any time. The rooftop staff were friendly and helpful.
LOCATION ONLY
Im not one to normally give bad reviews to businesses. However it truly was a bad experience.
As a business owner myself i know how damagimg bad reviews can be.
We stayed at this hotel as a finale to our 12 week beautiful holiday.
I didnt book it, otherwise i would have read the reviews and looked into it.
My cousin booked it for me as he said the location was great as i didnt know Athens myself.
He said the pics looked great with Acropolis views and a huge balcony.
I told him to book the best largest room making sure we had a large balcony and a view.
We arrived exhausted and late after a full day of traveling.
The poor reception man was really nice apologised and looked quite sincere.
Telling us there was an error made and they had booked a single room thinking there was only one person not 2.
I told him we booked and paid for the best largest room with a huge balcony overlooking the acropolis.
He said they were fully booked for tonight but would move us to our large best room we paid for in the morning first thing when it was available.
I asked about the price difference.
He said the owners would either give us a free breakfast or refund some of the price difference for the one night.
When he took us to the so called single room.
We were shocked it was a shoe box.
We felt so chlostrophobic it was tiny and horrible.
We shared a single bed that was against the wall. But we had no other option but to stay there that night as it was so late.
In the morning i complained to the owners
She moved us to the so called huge room we booked and paid for.
Still horrible
2 single beds that squeaked so loud every time you turned.
The floor wasnt clean and i asked the maid about it and showed her.
She told me she left the door open for some fresh air so what some little bits of dust flew in.
The so called view of the Acropolis from our balcony was the rock at the end of the Acropolis
The beeakfast was shocking.except for the nice view and the nice garden.
The juice was cordial, nothing nice about breakfast.
Our shower floor was badly cracked.
The carpets on the stairs were all ripped and their attitude really sucked.
When we checked out i went to finalise the bill for our so called 2 breakfasts and i asked about how she would compensate us for having the wrong room on the first night.
She told me rudely that i already paid for the room with my visa and thats that.
Not even a coffee shouted for the error i was told i would be compensated for.
No apology no remorse whatsoever.
And demanded the whole 35 euro for the 2 shocking so called breakfasts there.
Didnt even give me a receipt.
I would never stay there again even if it was free.
The only good thing is its really a good location rigbt in the heart of beautiful plaka and close to the Acropolis.
Badly needs some serios renovations some serious refurbishing and some badly needed customer service skills and then it would be a great little place.
The bathroom was so bad, the beds were hard and squeaky. The only good thing was the location and the roof bar
Nice view to acropolis
Kinda old and stale. Great location though. Rooms not secure. Accidentally went to the wrong room and my keep worked! Parking is non-existent.
very good location in the heart of the Plaka area, but poor facilities.
nice restaurant. great staff and its worth it to come and dine here
MAGNIFICENT VIEW EXCELLENT SERVICE!!!
👌👌👌👏👏👏🌞🌞🌞
Nice Hotel, near Acropolis, bar i roofgarden
(Restaurant) Great place to spend the NYE! Nice view on the acropolis and the fireworks. And very affordable.
Spent the night in room 1, which is in the basement (right next to room 2, also in the basement). To get to the room, you go downstairs, pass by some toilets and loud ventilation fans.
Room was pretty dirty. Dried blood on the bed sheets, absolutely disgusting.
No wifi because of the basement.
The ventilation outside the room is really loud.
The hotel is amazingly located though. The roof terrace is stunning with the view on the Parthenon.
Just avoid rooms 1&2.
Perfect hotel for a city trip. It's in the Center and it has a perfect view ! Good service.