Sapphire Bay Fiji

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• Anonymous

  05 May 2018

  Had a great stay here for 3 nights. Villa is huge and pool is great with an amazing view. The best feature is the staff. Highly recommend you have a Lovo dinner and make good use of their minibus and driver as it’s an excellent and well priced service.

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• Anonymous

  01 March 2018

  It's OK place. ..quite unfair on swimming pool timing and numbers though

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• Anonymous

  03 January 2018

  Excellent views of Nadi Bay, private pool, privacy within complex, huge spacious rooms w excellent facilities.. but.. Internet access interupted without warning because provided router decided to quit all of a sudden.

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• Anonymous

  08 November 2017

  Awesome view and awesome services. Has everything you'd expect from a Fijian hotel including its hospitality!

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• Anonymous

  16 September 2017

  A modern villa with an astonishing view over Nadi bay. Beyond expectations!

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• Anonymous

  04 August 2017

  Great accomodation but long way from anything

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• Anonymous

  22 June 2017

  Beautiful

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• Anonymous

  06 August 2016

  Lovely view. Awesome house.

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• Anonymous

  04 May 2015

  The place is exceptional in terms for the beauty and the luxury however it is not secure, definitely not a private villa as the employees see what you do and where u go every single day. My husbands brand new Nike shoes go missing the 1 day we all went out for a massage which was inside the villa, no one takes responsibility, maid has a own key which she uses when we are still in the villa without notifying anyone, enters through the laundry. No mounted safe to keep your belongings.
  
  The pool is way too deep for villa #2 even for a 1.6 ft person. There is no security half of the time. We were accused of taking our own shoes and made to check our bags 4 times. Police were called as they called the missing shoes "a mystery" just because no one took any responsibility. The villa was fully locked with no visible tempering, also they have a storage inside the villa that they can access when they like. The maid did not clean the villa even once the 2.5 nights we stayed.
  
  After the shoe went missing, we asked the police to be called as it was not secure, we were asked for the receipt and cctv footage that my husband did wear the shoes to the villa. This was ridiculous. There is no check in stock take of the items, however upon check out coz of the commotion, we were accused of taking door mats and towels. Remember, we paid US dollars to steal towels.
  
  Upon all this, we were told that the police will escort us out of the villa. We did not take the shoes, it went missing from there.
  
  After packing out stuff and all the commotion, the Lady Mrs Va, said that she has the right to check our bags under the CID Act, however with no authorisation or act with her to clarify her claims to check our bags herself. My husband checked our bags in front of her and the police and I recorded it. After which she mentioned that the mats were missing.
  
  We were given $200 for the shoes, however it was the fact that no one took responsibility of where the shoes went and blaming us that we did something with it which is not a mystery.
  
  The service is very unprofessional with unethical people. We were refunded for the remaining 1 night but does not change the fact of the humiliation of paying so much for the "private villa" but not having any privacy and stealing our own stuff.
  
  If anyone is interested in staying here, please have your receipt, cctv ready for all your items in case they go missing and the mystery cannot be solved.
  
  After all this, they called and checked a company vehicle of my brother in law which he is authorised to use, to "check if it was his car". Like we stole the car also.
  
  We did not have a good day, we did enjoy the first 2 nights however it is not secure and cannot rely on the employees as they trust one another and vouch for one another that is why the shoe remains a mystery. (maybe the shoe just walked off)
  
  Loved the villa though but a change of employee and privacy would be appreciated.
  I told them, if anyone has taken the shoes, just return it and we will not take it any further, but they decided to add small things to that and make things even worse.
  
  Would you take cctv footage from the airport to a resort a villa with receipt in case it goes missing? Not likely.

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