Service was so kind
The first point is where it is. Its official address is Calle Santa Beatriz de Silva, its pedestrian entrance is in the Calle Paredones de Santa Clara, and to reach the carpark and garage, which are in the Calle Santa Beatriz de Silva, you need to go up the Calle de la Atalaya and turn right at the top. Map!
It is very well located, being just a hop and a skip from the Plaza Mayor and the Centro Historico Old Town.
A former convent dating from the 16th century, it is rather grim and forbidding from the outside, but gorgeous inside. If you first come in via the pedestrian entrance in the Calle paredones de Santa Clara (where there is a red wall plaque giving details of its history as a convent) you come first to a delightful little courtyard with a fountain in the middle, then turn left into the Reception and an impressive hallway.
Actually what most impressed me here, and all around the Parador, were the long wooden benches liberally provided with cushions for your comfort. Look more carefully - the cushions are all chained together and chained to the bench! Is this a 16th century conventual tradition or a 21st century anti-theft device?
The public areas are all splendid, well furnished and with a beautiful central cloister with two storeys of colonnades, with in the middle a bar that served snacks as well as drinks.
As well as that garage (not very suitable if your car is very long - use instead the closed carpark), there is a pleasant swimming pool set among grassy gardens.
There are two sections to the hotel - the Old section (converted from the nuns' cells) and the New section, built when the building was converted into a hotel. we were in the old section. Because there are two sections, two separate but joined buildings, the lifts don't serve all the floors. by this I mean that each floor has a lift, but you sometimes needed to get out of one lift, walk along a corridor and round a corner, and catch another lift to continue your journey.
Our room was very spacious, and there was a great view of the castle and the town from the (smallish - a former cell, remember?) window. Well equipped and comfortable with almost sufficient sockets for re-charging everything. The decor was rather dated, however, and a bit gloomy - the small window didn't help here.
The bathroom too was spacious but horribly dated, having claustrophobic brown and beige mosaic tiles on the walls. it was, however, clean and did its job.
One disadvantage - unique to our room - was that to reach it you went up in the lift, then walked around the cloister on the upper floor until you got to a corner area. At this point you went down half a dozen steps through an archway to an open seating area where nobody ever sat - too gloomy - and then up a flight of 8 or 9 steps to the door of the room. Look at my photo of this personal flight of stairs.
I felt that this was a H&S hazard, because as you left the room, and locked the door, you could easily take a step backwards and as the top step was only about 15" deep, fall down and injure yourself badly. Unless you are particularly agile I suggest that you reject this room.
Another problem was breakfast - again something that presumably will not happen every day. We went down to breakfast at 8.30 to discover three or four tables occupied with guests either busy eating or waiting for their tea and coffee, and every other table full of dirty cups and plates. There was nowhere for us to sit down.
A very harassed waitress finally appeared, bringing coffee for another table, and told us that she would clear a table for us directly. Another two couple of guests turned up too, and the poor waitress was trying to serve those already waiting while clearing tables for we newcomers. At 9.00 another waitress turned up, and told us that there had been 2 busloads of Japanese tourists and not enough waiting staff on duty early in the morning to deal with them all.
So nicely sited, but could do with an overhaul - including the staff rotas when they have large numbers of guests all leaving
at the same time.
Its a nice to swim
The service was really kind, and the Parador was really calm. Our room was really big! Also, breakfast buffet was delicious. It was a beautiful place. And the town is quite charming.
Woderful room in an historical building in a very interesting and beautiful place
I am here to write an outstanding review on the service and food that my husband and I had on the 10 of July during lunch. My husband and children are americans, and we had never had the chance to eat at the Parador the Trujillo before.We were totally impressed not only with the amount and quality of the food, which was freshly done , but the prompt and friendly service provided by the staff.Absolutely excellent, ..We will come back just to eat there and try many other things on the menu.Well done to all! and God Bless you.
Very good food, quality hospitality, very respectful, would definitely revisit.
Ok
There are no Road signs pointing to parador and when you finally find it, road is blocked due to civil works. More turns and turns until finding a new way. Inside is very poor compared with other paradores. Cuenca Alcaniz Cardona Zafra