We assisted to a professional event and the place was so nice. The receptionist attended us kindness and she recommended us different places to visit and to eat. The bar needs more attention but is pleasing to take a coffee.
Nice tratement anda drinks
Really excellent!! The rooftop terrace is to die for! Phenomenal view of the cathedral and sounding mountain ranges. Location wise, you definitely can't get better. Call ahead of time to reserve a parking space in their underground parking lot, at the time I made this comment the parking was 12€ day day. Service is excellent! Room is spacious and clean. Two thumbs up!
El hotel esta bien aunque si te dan una de las habitaciones que ya están remodeladas, las antiguas están un poco sucias y la diferencia se nota bastante
The location is good, service is very good, rooms is small but good organization.
This is most definitely not a 4-star hotel; on a good day, more like a 2-star. The reception staff of the hotel was very professional, but the rest of this place is a complete shamble. The room was clean, but nothing in there was probably more recent than 1990. The "European" breakfast was an assortment of the cheapest and least palatable food they must have found two days before.
The restaurant was even worse. None of the staff spoke a single word of English. I ordered some fish and rice but was served a spoonful of supermarket mayonnaise on top of rubber squid and overcooked rice. Oh, and some parsley on top of it to make it look like there was actually a chef in the kitchen. Disgusting, and way, way overpriced.
Avoid both the hotel and the restaurant at all costs.
This hotel is located in the city centre. It offered good quality food. Everything is okay and the service is perfect. I recommend it.
AVOID THIS HOTEL at all costs! I booked a room for one night, with parking. First thing when I arrived at the hotel I was told, "Sorry. The garage is always full. You'll have to park at the municipal lot, but it's the same price," The muni lot was a block away and when I exited the next day, it was actually 3-4 Euros more.
But that's minor compared to the room. When I got there, I couldn't get the air conditioning to work. Staff came up and said, "Sorry, it is a building-wide problem, nothing he could do." Bear in mind this is Jaen in October, it was 28 outside and at least 30 in the room. I was advised to "Open a window." I did, and was treated to mosquitoes and street noise all night long.
At the front desk, I said this merited a discount. I wasn't expecting a free room, but no AC with 30-degree temperatureshardly a 4-star hotel. I was told, curtly, "No." Given the staff's lack of truthfulness, I'm not sure the AC isn't always "broken."
Bottom line, there are lots of other hotels in Jaen. DON'T stay here.