They went out of their way to accommodate us
Good clean rooms, nice service, central location
It's pretty elegant, A good place to have dinner
Very clean, well located, comfortable and affordable hotel. The service has been great!
Wonderful staff, clean well appointed rooms, nice decor, continental breakfast included.
Me gustó el alojamiento. Una habitación individual, lo justo para lo que yo la quería. Un lugar cercano a la llegada de la Behobia-San Sebastian, limpio y muy buena atención por parte de los empleados.
Amazing service. Rooms are very clean, well kept, comfortable, and have all the necessities. The staff are friendly, helpful, and great at their jobs. We were relocated there by Expedia and when we arrived, Expedia was giving us the runaround and refusing to hold up their end of the agreement. The Arrizul staff member who checked us in was exceedingly helpful in getting Expedia to fix its mistake. Everyone else here has been great as well.
Location is outstanding and it's very reasonably priced. Perfect for a couple of days visit. However any longer and more comfort might be necessary. Very small hotel (12 rooms). Rooms are exceptionally basic but always spotless. Staff are very helpful. Be warned - the walls are paper-thin You can literally hear everything! So if you are a light/medium sleeper then it's not the place for you. Even heavy sleepers (like me) will need ear plugs. Overall, quite well recommended for a weekend visit to SS.