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Location :
Added by Jopie, at 04 November 2015
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
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16 Reviews
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12 April 2018
Not a bad place to stay for relaxation still need some improvement
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18 March 2018
Small room.felt like a cruise ship cabin. The service need to improve. Good breakfast.
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13 March 2018
There are more economical places than this, service is below average, breakfast is boring.
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06 February 2018
Aceptable, buen trato, habitaciones mas pequeñas que lo mostrado en fotos, de muy buen trato y prestos a ayudar. Cetca del mall y de los restaurant en playas
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11 December 2017
Muy buena antencion al cliente. Unos de estos dias vuelvo. Me gusto todo quede facinado
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07 December 2017
Muy cómodo el hotel. Lo mejor una cama confortable..pero como es posible que un hotel que cobra $70 la noche no tenga café
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30 November 2017
Lo más importante para mi .la cama excelente
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17 September 2017
El hotel es muy bonito. El personal es muy amable Es un buen lugar para descansar y muy cerca de la playa
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14 August 2017
Buena infraestructura, excelente ubicación, buenos desayunos, faltó limpieza de la habitación, tiene problema de olores de las tuberías en las noches. Es recomendable que tenga un restaurante, Data tiene problemas de tránsito y salir en las noches en feriados es muy difícil
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13 July 2017
Hotel con excelente vista. Frente al mar. Habitaciones nuevas, con mucha limpieza y comodidad.
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05 July 2017
TERRIBLE SERVICE
The hotel building is relatively new. I stayed in a decent room with ocean view. I would say that the building (the facility) was the only thing that treated me good.
On the other hand, the staff that works in that hotel (human resource) apparently does not have the slightest education or training, not even the most basic concepts of hotel service and tourist treatment.
I am from Guayaquil, but I live in USA for several years. I love my country, I love to visit it, and explore new ecuadorian tourist attractions. In fact when I have the opportunity to promote Ecuador in the USA, I do and I suggest to my friends where to go and what places to visit. But in this case I would NEVER recommend LA RIA - PLAYAS HOTEL. Maybe there will be people who are accustomed to bad service. But my opinion, and not being that demanding, based on seeing those prices that LA RIA charges that resemble a 3 star Hotel in Naples, Florida, the least that I can expect for what I am paying is to receive a good welcome from the FRONT DESK, and a fair good service in general.
One guy from the front desk guided me to my room, and explained me the services of the room and TV functions. He left, and then I closed the door, staying with my family inside. LITERALLY, 1 minute later he knocks the door again to tell me that I NEEDED TO REMOVE MY SISTER-IN-LAW FROM THE ROOM, BECAUSE THE ROOM IS ONLY FOR PAID GUESTS, AND THAT I NEEDED TO BE UNDERSTANDING TO REMOVE HER. I was like ????? I mean, my intention was never to have more people in my room, other than me, my wife and my daughter! All of us, PAID GUESTS!!! . In fact I WAS JUST ARRIVING FROM A LONG TRIP FROM USA, GYE-PLAYAS!!! My sister-in-law was the one who drove me from Guayaquil to Playas doing me a favor for the ride, and all she did was helping me to take some suitcases to the room. In fact I arrived late and I was leaving in 10 minutes for a wedding (the purpose of my visit). No one was going to stay in the room at that time I arrived. And of course, my sister-in-law (who already had a reservation at HOTEL BELLAVISTA in Playas) was leaving too. But this guy, I don’t know who he is used to treat or talk to, coming to me with these insinuations and attitude, gave me a bad first impression about this hotel.
Breakfast the next day was another bad experience. The woman who works at the hotel believed herself to be the owner. COMPLAINING ABOUT EVERYTHING, EVERYTHING BOTHERED HER, SHE KEPT ARGUING WITH HER PARTNERS. Then her attitude towards me and my family was like she was doing me a FAVOR.
This same woman gave us the "nice" farewell. She ordered an employee to go and RUN! with the keys (that I was returning at check-out) to see how the room was left, like I was stealing something. LITERALLY RUN!!. Meanwhile, my family and I were still in the lobby, calm, we were taking our time to take the luggage to the car. I noticed the desperation of those employees to see if we were taking something from the room with us. Again, this kind woman, with her unfriendly facial expressions and bad attitude, EVERYTHING BOTHERED HER, our presence in the lobby, even if I was trying to ask her something regarding the final bill, it was an annoyance for her. I was NOT feeling a “LA RIA” GUEST, INSTEAD I FELT WORST THAN STAYING FOR FREE.
The only person I can say welcomed us and received us with a smile was the SAFETY GUARD. PLEASE, MANAGER OF “LA RIA”, GIVE THIS GUY A CHANCE, CONSIDER HIM, SINCE HE DESERVES TO WORK ON THE FRONT DESK rather than that bunch of UNPROFESSIONAL, AND RUDE PEOPLE you have there.
And please, to whoever is reading my comment. I reiterate, I have visited hotels with different stars and ratings and yes, I HAVE ALWAYS FOLLOWED THE RULES AND POLICIES OF HOTEL FRANCHISES, HOTEL CHAINS OR SINGLE HOTELS, and I HAVE NEVER GIVEN REASONS TO RECEIVE THIS KIND OF SERVICE OR BAD ATTITUDE. I AM NOT BEING UNFAIR WITH MY COMMENT, JUST WANT TO SHARE MY EXPERIENCE, WITH THOSE WHO CONSIDER THIS “LA RIA” HOTEL. YOU ARE WARNED!response / report this review -
04 May 2017
Muy buen hotel cómodo limpio buenas instalaciones. Muy seguro con parqueadero. Recomendado llegar.
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24 April 2017
Excelente hotel muy limpio y confortable
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11 July 2016
Excelente
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24 January 2016
Buen Hotel buen precio
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11 November 2015
Close to town and mall
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