Beautiful, comfortable hotel in the heart of the old city. Outstanding service.
Very comfortable, charming and unique hotel. They have made it very comfortable despite being a 180 year old converted mansion. The breakfast was delicious, best we had in Ecuador. Staff are very friendly and helpful. The doorbell system is a bit annoying but it does provide a high degree of security. Bathroom was nice with modern shower. Bit of street noise at night in the balcony room but not unexpected. They offered luggage storage for us (twice). Would stay there again! Highly recommend.
a nice small hotel. There is some noise due to the older floors, but the room was comfortable. The breakfast was good and the staff was very friendly and helpful.
Their high rating on TripAdvisor is well deserved! Love this Hotel So Much! Top of the line bedding, linens, room size, furniture.
This hotel has so much charm, the staff is very attentive and helpful. Great location about 5 blocks to town square. On site restaurant is very good and the morning breakfasts are outstanding! We're vegan and they went out of their way to cook special for us each morning! We spent 6 nights and will definitely return! A Rare Find for such a reasonable price! There's several vegan restaurants in Cuenca as well! They also have awesome day trips to book direct!
Thanks to all the staff for such a Lovely Stay in Cuenca!
Great location, good internet connectivity, great price, basic breakfast (but good). Only problem was that my mattress was too thin and the pillow too.
Very nice, very clean, with great service and location. Friendly and helpful staff. We loved our stay.
Good rooms and rates.
Lovely hotel, possibly a bit expensive but really quiet rooms and we had excellent sleeps here. Breakfast was very good with a choice of fruits, juices, breads, meats, cheese and hot options also. Great location, just a few minutes walk from Parque Calderon - to be honest everything is within walking distance front the hotel.
The staff & accommodations are A MA ZING
Nice quite place
Oh my gosh! They had a great breakfast here. Somedays pancakes, somedays waffles and always a wide variety of fruit plus they would have a dessert-like item to try.
My room was huge and had the most modern bathroom I have ever seen. In fact I have never seen a shower like they have there. There was a beautiful fresco on my bedroom wall.
The staff called me by first name everyday after I checked in. I found that very personable and I found the staff very helpful.
The hotel is just a short walk to the main square. I definitely would stay here on a future visit.
Great location, exceptional staff, delicious food!
I absolutely adored this hotel! I just got back from a visit and it was truly wonderful. The staff could not have been more friendly and helpful. The owner Henry and his staff make you truly feel as though your a guest and not just a customer. I also have never seen a place more immaculate and well kept up with. Also do yourself a favor and eat dinner at the hotel It was some of our favorite food! This hotel has something magical about it and I can't wait for a return visit!