Very nice hotel in good location. Staff were the nicest and most helpful people I came across always willing to help and very kind and considerate.
Nice hotel, good clean, comfortable rooms. Excellent customer service.
The room was infested with bed bugs, management still wanted to charge for the night. We were unwilling to pay for the night we stayed since my wife and I each collected dozens of bites on our exposed hands arms and necks
Management tried to lie and say we brought them
Charge will be disputed in full with the credit card company, and just had to pay a doctor to take a look and state the obvious- that they are fresh bites from bed bugs
STAY FAR AWAY
Great stay at hear of old town in an amazing old building.
Lots of decorative arts and frendly staff.
It's in walking distance to must-see places.
They didn't have our reservation in their system when we arrived, there was no laundry service, there were $35 extra dollars in taxes that they charged us, and the "shuttle" is little more than an overpriced cab that they will call for you. Overall I felt ripped off. At least they could be honest about their accommodations.
Very nice hotel well situated. Right near the Church of the society of Jesus. Walking distance from everything.
El mejor Hotel en el centro histórico de Quito, con una ubicación privilegiada y con una vista al Panecillo que trae paz mientras se comparte un delicioso café.
Very Nice Hotel in the city center of Quito (Old Town).
This hotel is a great little place. It is small but the staff speak German and English well.
This place has a nice Italian style theme with a lounge that has computers, and couches and antique items on display. And the best part is the free breakfast, is on stop floor, with a beautiful view of Quito and has an open air ceiling and skylights that allows fresh air to circulate and the sun light illuminate the place. Every one of the staff are super friendly and helpful. Three blocks in either direction of the hotel and you can find greats eats. And a church that can accommodate the entire community, if you need get some cash, the international bank is right across the street. The rooms in the hotel are really comfy, I don't recall an air conditioner or heater. The bathrooms are upgraded. And the room s are modernized but not the point where you feel like you are living in the future. A great place, I stayed there on two different occasions. I will continue to book rooms there if I'm in the area.