If Skadeforsikring

Location :

Stamholmen 159, 2650 Hvidovre
Added by Jopie, at 12 January 2016

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• Mark

  02 October 2017

  I’m very disappointed. We called to set up 3 new insurances and renew the fourt we already had.
  We thought that everything had been explained correctly over the phone but when we looked at the agreements we noticed that IF had made a mistake. Not only did they not renew the already existing insurance but they put the wrong account number for where the monthly payments would be withdrawn.
  So we called to correct the mistake and Jacob promised to fix this by cancelling the insurances and then set up an entire new police for all four insurances. I tripple checked that we were in agreement with what was going on.
  After a couple of hours we receive what we thought was the new police for the agreement, but no, he only renewed the already existing insurance and didn’t bother doing anything about canceling, even though he said that he had a lot of time.
  So we called again and unfortunately was faced with a woman that didn’t want to listen to us and instead recommended us to contact our bank to change our payment accounts. She didn’t want to cancel the already set up agreements and do it properly the way that we requested. So we called another insurance company and gladly accepted their lower offer for the same insurances and called back to IF and cancelled all insurances. So hopefully, fingers crossed, they will actually do what we ask from them this time.
  
  A large company as IF should be careful with how they respond to their customers. It is thanks to how the 4 people we spoke with at the service department, and how they handled the issue, that made us decide to leave.

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• Martin Risnæs

  27 August 2017

  Dårligt dårligt firma, bestiller forsikring over hjemmeside dba, samme med køb af bil. Finder ud af 2,5 år efter min forsikring er blevet dyre. Grundet det var for 2år???? Skod firma de tager røven på en. Brug dem aldrig!!!

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• Henriette Hansen

  19 January 2016

  I er et stort firma med masser af medarbejdere.Jeres vigtigste opgave er at få nye kunder. Og dermed skal man være venlig og imødekommende når man taler med een kunde, som gerne vil have sin forsikring hos Jer. Og ikke det, som jeg i dag oplevede. At få en ualmindelig knotten og uvenlig medarbejder i røret.
  Hvad er meningen? Det er uanstændigt at tale uvenligt til en, som bare ringer og ønsker at blive kunde.
  mvh Journalist Henriette Bjarne Hansen
  

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