Hotel Kommandørgården

Location :

• Adil Atiser

  09 August 2017

  Swimming pool a bit old. Location is nice. Enough parking space.

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• Mr Phil

  29 July 2017

  Very nice, relaxed, and cozy place with positive co-workers. The service you get is quite good and they offer a relaxing spa area and dinner after you have been riding on a horse the whole day(for the package we bought) . The horses seem to be taken good care of and they get a one hour break between the three daily rides, where they can eat, drink, and relax. The trips are beautiful and relaxing, but challenging if you have not been riding a lot (if you are a beginner) they are though good to learn from, and it's not hard to overcome. After all, the horses will do all the work for you if you don't know anything about what you are doing or if you just want to sit back and relax. You will be accompanied by a guide. The guides are genuinely friendly too. For the hotel room -it's a good room with everything you need. The doors are a little sloppy though. You might have access to several pools and other facilities. All in all: great experience!

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• Sascha Fonvig

  13 July 2017

  Super

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• American In Denmark

  30 April 2017

  Rooms are lower then what you would expect. Felicity was run down looking. What we paid and what we received was way over priced. Food was buffet but not a big selection at all. Sever where very slow and sometimes looked confused. I wouldn't recommend this place because of the price.

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• Rasmus Bonnevie

  12 April 2017

  Nice spacious rooms. Very helpful people in the reception who helped us gear up for an oyster expedition. Dinner was subpar (maybe because we were there in the off-season), but breakfast was quite good. Internet was unimpressive and does not allow e.g. streaming.

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• Paula Bonea

  05 March 2017

  All good

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• Signe Jensen

  23 July 2016

  Overall a nice place, our apartment is a bit small for 6 persons (only 4 chairs)
  

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• Kim Sonny Petersen

  20 July 2016

  No

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• Hristina Bodin

  12 May 2016

  Summary: Worst stay I have ever had at a hotel. If you want a holiday nightmare - stay here! They will take your money and give no refunds even if they do not provide you with common, basic things like hot water!
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  I have severe complaints about my stay at Hotel Kommandørgården, Römo, Denmark in 6-8 May 2016.
  
  At check-in on May 6th the reception staff was very aggressive about paying the total stay in advance. But I managed to tell them that I needed to check the cabin before by which they prompted me to get back as quickly as possible to pay. After a very stressful “speed check” of the cabin, and negative viewpoints of cleanliness which I unfortunately kept to myself (I was very tired due to the need to take care of my two small children after a long day of travel), I went back and paid the total amount.
  
  Notes on the cleanliness of the cabin are nails and hairs in the bathroom sink, dead flies everywhere you can imagine, spider web from forgotten times, algae infested outdoor table, cushions with blood spots and blankets and mattresses with unidentified large spots (have they experienced possible urination accidents?). I complained about the “blood cushion” and was told it was washed! Still, after a while they gave me a new one!
  
  In the late evening of May 6th we noticed that there was no hot or warm water, and told the reception about this immediately early the next day (May 7th) and requested a refund of 30 %. We also noticed that the fire detector was missing (there was an empty fire detector holder in the ceiling!) in the cabin! They came on May 7th in the evening and installed a fire detector. But told us that there would be no warm water for us during our stay! We were told that we could use the hotel pool showers instead! I again requested a refund of 30 % of the total amount but didn´t get any definite confirmation, but they made a note of it in their “system”.
  
  However, despite my attempts to try and get a refund at check out for the lack of hot/warm water we didn´t get it. Instead we were treated in the worst way I have ever been treated by a hotel reception staff. I was totally ignored and when I asked to speak to the manager I was told that the manager was not there at that time and that I have to wait for an indefinite time to talk to the manager. I was also told that no other people had received refunds for the missing hot/warm water so why should I? Also, a final comment from the staff was that I had already received a good price on my accommodation and was asked in a very unfriendly manner if I had cleaned the cabin before departure.
  
  On the customer care front: they treat paying customers like trash even if you keep your deal like cleaning your cabin. At least that is one thing they could have offered us by offering - We will clean the cabin for you because of the inconvenience of not having hot water during your stay. On the cleanliness = dreadful place!.
  
  I say - steer clear of Hotel Kommandørgården, Römo. Dreadful place!

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