Whilst Holiday Inn Berlin City centre east is one of the cheaper hotels in town, and solid budget hotel with a good standard, it is not in tourist area so you will need to take the train (s-bahn) or the tram into town, which takes about 30 minutes depending on where you are going. There is plenty of restaurants and coffee shops around the hotel if you want to try something different from the hotel and there is a Lidl grocery store across the road. The rooms are nice, modern and functional although not very much extra space. The bathrooms are well planned and functional. All in all a solid budget hotel albeit not very central.
Rooms are fine. Big enough, with kettle supplied. Beds are OK, if a little hard. Air conditioning was poor - possibly switched off because it's October despite summer temperatures. Service is friendly.
Lovely place to stay. Rooms comfortable and lovely continental breakfast with plenty of choice. Easy to travel into the centre of the city.
We chose based on location. The hotel is quite old, our room looked like it hasn't changed since the 90s. Definitely needs a revamp. We found the decor quite unsettling (weird masks hanging in the breakfast area?!). Everything was kept clean though. Generally it was ok, but we expected more based on our previous stays with HI.
Staff – I got good impression both on emails and on the reception.
But no score for the designer, he put the flushing button behind the toilet cover. Also no score for the management team. They sell breakfast as compulsory item for single occupied room but optional for double occupied room and that’s why I forgot to add the optional breakfast for the other 2 guests so we spent 5 Euro more for the 3 breakfast, totally 30 Euro. This is not very considerable on the hotel side. This is a kind of overcharging by complicating the stuffs for the customers.
Facilities – Shower was terrible, you have to keep the water pressure low. When high, it will make a screeching sound like those in the bodysnatcher movies. Also, the shower head holder was broken in room 418. So you have to stand close to the wall to have both hands free while shower.
No Chinese TV Channels in an International Chain Hotel in this international metropolis of the planet.
Toilet design old and flawed, you have to use one hand to move the toilet cover as the flushing button was behind it !
There was a blockage in the shower tray, and we managed to solve it by ourselves, which is the quickest option.
Cleanliness – Gut.
Comfort – No soap bar, no bottled shampoo. Environmental friendly, or an excuse for saving money. Also, it was so far away from the wash basin. This is unacceptable in a 4 stars hotel. Rediculous and outrageous.
Value for Money – The soap, the shampoo, the toilet design, and the quality of the breakfast. Really awful standard as croissant had different taste one from another. Selection is very limited. Literally no staff managing the restaurant. As the only one in charge is the one checking if anyone forgot to add breakfast to their bill so another extra 5 Euro was earned.
Location – After all this impression I had about Holiday Inn, I cannot say if there is anything inspired me or moved me in this city of Berlin. So no score for location as I find the whole city was a mess.
Meine Eltern haben hier übernachtet und als ich sie in Ihrem Zimmer besichtigen habe war ich sehr zufrieden. Sehr schönes Badezimmer, sehr bequemes Bett und selbst ein eigener Wasserkocher mit im Zimmer finde ich auch super. Ich selber würde durch diese Erfahrung bei einer Reise auch im Holiday Inn buchen.
Friendly staff and clean rooms Calm and quiet location
Location is very good. Right next to Prenslauerberg. Lot of nice places to eat and drink nearby. Tram in front of the door. Hotel is clean, quiet, friendly and comfortable
The hotel is pretty close to a tram stop. Easy to reach the city center from here. I liked it.
Staff are very friendly, clean rooms, great value for money, tram just outside the hotel which is very convenient to go anywhere, we didn't try the breakfast, overall was good experience