Thrifty Rent a Car

Location :

• Efstratios Karagiannis

  31 March 2018

  The only positive thing might be the price. Unfortunately all the previous comments precisely describe the awful car rental experience, with the tremendously rude russian speaking employee being the definition of the negative protagonistTry to avoid this place!!

  response / report this review
• Sergey Kopov

  21 November 2017

  Thieves work here. Never rent from these scammers!

  response / report this review
• Bojman

  03 September 2017

  I was initially worried after reading other reviews of this place. However all went easy and good. I booked Fiesta class and got an upgrade to Focus. Russian speaking lady was pleasand and efficient. The car had some scratches on it and a half of gasoline. We reviewed it and made the notices. After getting the car in Limassol, three days drive and 600 kms I returned the car in Protaras. The return went also fine in 2 minutes without any issues. Recommend it.

  response / report this review
• Margarita Stukova

  28 June 2017

  This was the worst car rental experience I ever had. The lady who works there firstly, works according to her personal working hours – without apologising saying "I have another job to go to". Secondly, she gave us a car not with full tank (We had a Mazda Demia and the fuel had 3 stripes full, which became 2 stripes after one minute driving). It's hardly possible to give the car back with the same amount of petrol. But the worst was: when we returned the car the lady noticed some scratches (we didn't scratch the car, but also they looked just dust and could be easily removed with cleaning). We started cleaning them ourselves with firngers and showing it to the lady who works there that these are not scratches. She didn't answer and at this moment she just leaves speechless and goes back to the office. When we followed her she shouted at us "I am actually waiting for you here!!". She charged us 30 euros extra for car polishing, saying she could have charged 100 but she "sees we are inexperienced young girls". It was the worst experience, and our mood was spoiled by the lady's rudeness. Don't rent a car here if you want to have positive experience and not to worry about being charged extra for nothing.

  response / report this review
• Jamie Ballantyne

  25 June 2017

  I specifically booked a car from here because I thought going with a well established brand would gain me a certain level of service and vehicle. I'm sad to say this couldn't be further from the truth. The women who served us could only be described as one of the most rude and hostile people I've ever had the misfortune to meet. While I was disappointed with the quality of the vehicle we hired, it was functional if a little old and battered. I'm surprised that a well established brand like Thrifty accept that this quality of vehicle is representative of their brand. When we collected the vehicle it was just short of a full tank of fuel. I feel this is completely ridiculous as it practically impossible to return the vehicle with the same level of fuel. Moreover, customers are clearly subsidising the fuel used by staff when they use the vehicle. The horrendously rude lady who served us made a point of noting that the vehicle was almost full. Some five days later when we returned I had somehow managed to get exactly the same amount of fuel in the vehicle as when we collected it, clever me I thought. The same incredibly rude and aggressive lady awaited us when returning the vehicle. She came out to inspect the vehicle including checking how much fuel was in the car. It was at this point that she then complained that it was not entirely full. I protested and reminded her that she had both verbally and orally agreed that the vehicle was not full when we collected it. Clearly she was disappointed that I had not picked up the additional fuel cost between when the last customer dropped the vehicle off and when we collected it. In summary, DO NOT USE THIS CAR HIRE LOCATION! THEY ARE DISHONEST RUDE AND DON'T DESERVE ANYONE'S BUSINESS.

  response / report this review
• Kerry Welch

  02 November 2016

  It was cheap for a reason. It is not at the airport and you have to wait for a minivan to take you to a dust bath a few miles away. When we arrived they were having a loud argument with a Swedish customer about petrol levels.
  The staff were so rude and one woman in particular was rude and aggressive. They rented us a car that had done 88,000 kilometres and on its return got very angry about a superficial scratch probably made from a bush, which could be polished out. They implied they would keep the 450 Euro deposit unless we paid 50 Euros for the 'repairs'. Would not recommend.

  response / report this review
• Екатерина Князева

  13 May 2016

  Сотрудники опаздывают на полчаса и считают это нормой

  response / report this review