It is quite difficult to find the company and its warehouses - no sign of the company can be seen from the road. However the warehouse staff are very very helpful and kind. Thank you guys!
Terrible service !! Have been calling for 3 days now about a package that was meant to be delivered on Thursday by the , all the did was redirect me to other people , never actually brought the package and I’m still waiting!
Just had my 2 sofas I ordered from Polihome delivered and the experience was a delight from start to end. I had a call this morning to ask if I could accept delivery tomorrow (which I jumped at and said how desperate I was…a few hours later I had another call saying they could deliver today if I wanted) I accepted in a second) the service was brilliant I was updated when the drivers left the depot and then when they were 15 minutes away, when they arrived the two chaps were brilliant so polite and helpful. This is my second delivery by Cyprus global and both have been outstanding. Bug thanks to Cyprus global
Highly recommended. Very very good company , great communication.Excellent , professional service. Maria response to emails straight away without delay. She was Very helpful. Even during this difficult time they were sorted everything, because we could not collect the car ourselves. So was kept in the warehouse for such a long time/ without any extra cost ( which was a big surprise for us , as all this situation was very stressful) so they were fair. I am very appreciate for all their help. Maria . :)
Terrible company to deal with. Avoid!
They were dishonest from the beginning to the end.
They caused so much stress and anxiety, and I had to pay a lot more than quoted. They lost my V5 logbook causing a month delay, and in the end, I've got my vehicle without any paperwork. I had to chase it up, making several trips to their office.
In the end, they mysteriously found my V5 logbook, but no apologies were made whatsoever.
I also had to pay extra in the warehouse for storage upon release of my vehicle.
Global Logistics never admitted their fault, and they even blamed me not submitting my V5. which is clearly nonsense.
Their customer's service is slow to respond and a nightmare to gone trough if you want to speak to them via the phone and takes them days to respond to any email. I never want to deal with them again. Ever.