Absolutely blown away by the service and overall experience using SIXT for my second time. Their manager in Liberia, Paul Patterson went way above and beyond to secure a last-minute vehicle at a great price. At the end of the trip, I lost the key. SIXT managed to get a spare from San Jose flown out the same day, and helped me obtain it WITH NO EXTRA COST. I don't plan on using any other rental car agencies for a very, very long time. Pura vida, muchas gracias!!
No surprises at all! I reserved my car about 2 months ahead through Sixt website. My total cost for a 10 day rental of a Suzuki Ciaz was $220 plus $60 ($5.95 per day) mandatory liability insurance. All other insurance was covered by my credit card which I had called Sixth office in CR and confirmed they will accept. I did have to take a letter from the credit company showing that I was covered. $280 for 10 days in costa rica is the best deal i could find. The guys at the desk were great and helpful. No issue with the service or the car. I was hoping for a newer/cleaner car (my car had about 70k kilometers on it) but again for the price I paid, i can't complain. I had used them once before in Iceland and this was my second time using them.
Thanks Sixt.
I rented a small car here for 3 days. It was such a smooth and pleasant experience from booking to returning it back. Checking in was easy and fast. A few advices that the staff (Silke) gave us were very helpful. I'll defintely come back to this agency whenever I need one. Very competitive price, honest and kindly staff !!
Great staff, perfect car!
We were a group of four and needed a good and big car. The staff and the manager woman offered us a new and reliable car for our trip through Costa Rica. The paper work was like on the internet described and transparent. There were no other fees.
We especially have to thank for the recommendations from the manager woman who was very kind and helpful : )
Sixt in San José Costa Rica always again!
Wonderful first experience with Sixt Rent a Car! Very professional and friendly staff. Thorough explanation of costs and details of the vehicle which was very clean and in excellent condition. I highly recommend using Sixt - I will from now on whenever possible!
I had a great experience with SIXT Rent a Car at this location. The attendants were very kind, professional, and friendly. I made the reservation online at 9am one morning, and by noon the car was there waiting for me. The pricing is fair. They did not try to cheat me in any way whatsoever. The car worked great. Very good customer service. I would recommend SIXT.
The service was OK. I'm giving 1 star because they tried to overcharge me the insurance. Luckily, I called them (in Spanish) 2 days before and they told me regular coverage was $12/day (what's already expensive). At the front desk, my husband was speaking English, and they tried to charge us more than double. I complained to the lady and told her the price they informed me on the phone. Then, she told me she hit the wrong button when she was doing the math. I was supposed to pay $189 for the full coverage for 7 days (what is super expensive) but I was charged $185. As you can see, there is no fixed insurance rate there. It's completely arbitrary. Don't let them scam you. Check online or call first for insurance rates. The rental per day is very cheap, they are making money with the insurance.
Great rental experience. The staff at Sixt San Jose were friendly, helpful, and accommodating; even helping me out when I made a mistake on the booking. Got my car quickly and was on the road in no time. Price was very competitive with no hidden fees or add-on charges. Highly recommend, awesome experience here!
The office location was very convenient. The staff was welcoming and the car I rented was brand new! Would definitely recommend it to others!
Senior Patterson was amazing. Great customer service; he even help us book some accommodations. Price quoted was accurate. No hidden costs. We would definitely use this company again.
Very friendly and helpful staff.
Amazing customer service and wonderful fleet!
Nice personal but you need CREDIT CARD with debit card you have to pay premium coverage
Terrible service all together . Booked small car but ended up with even a smaller Suzuki . AC did not work in the car. After few days locked the key inside and although paid for full additional insurance including road assistance was charged 130 something usd to recover the key (all thought should be free ). People in the office don't know anything about the customer service , would not let you talk to the manager or anything . Tiny car for 6 days ended up costing me pretty much a fortune. Lazy , unhelpful people who can't step left or right out of procedure - that who is working there.