Residence Inn by Marriott San Jose Escazu
Ave. Escazú Complex Prospero Fernandez Hwy, Pavas District, San José, 1250About
Location :
Added by Jopie, at 14 April 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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17 Reviews
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18 March 2018
Decent place. Small bar with limited selections. Food wasn't great. Service was nice.
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06 February 2018
Super expensive for what you get. Located in a very exclusive area of San José, this hotel is quite a bluff for what you pay, same as most restaurants I could visit in the area. I love pricey restaurants and hotels, but you need to get value for the money you pay. I stayed at the Residence Inn Escazu as I was travelling on business for Bacardi, which has offices next door. I did my reservation through the Marriot website directly, a month in advance, and they applied a daily rate of USD 280 excluding local taxes. When I arrived to San José and my colleagues told me the rate they had paid booking through the Bacardi travel agency I spoke to the reception to request the application of the Bacardi rate. Apart from the lack of perception of a manager on duty overseeing the operations, taking responsibility for issues reported, the response was slow and not helpful, their attitude was far from having any interest or sympathy for the guest. Apart from low value for money paid, it was painful the personnel's lack of reckon with the customer's claim. Doubtless, I will not recommend or stay at Residence Inn Escazu again, having many other options in the area (Intercontinental, Holiday Inn, etc); This experience damages the image I had of Marriot hotels. The personnel at the bar and breakfast area was however kind and showed a completely different attitude, with a clear customer service oriented behaviour.
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27 January 2018
I have been staying at this hotel for over 2yrs now. Traveling there about every three months. It’s staff is by far the best, most caring staff I have met!! Marco and Paula are over the top with hospitality. Anything I need from the hotel, they are happy to accommodate. Won’t book anywhere else in Escazu or San Jose.
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25 January 2018
Staff is very professional and friendly. The room very nice. It is within walking distance to many restaurants.
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19 January 2018
It’s clean, safe and really accommodating. The breakfast is limited but overall the food was good.
Service was super.response / report this review -
05 December 2017
Great hotel close to good restaurants and a movie theater. I really liked the space and the fridge for drinks and leftovers. I was in the area for 9 days for dental work with Goodness Dental. The Residence Inn was close to the clinic and was really comfortable for my wife and me. I plan to stay here again when I return. The only negative was the noise from the highwaywhich wasn't badbut thought it was worth mentioning.
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30 November 2017
Beautiful place. Excellent service and attention. 100% recommended!!
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20 November 2017
The location is great. You're literally right in the heart of a very busy shopping complex. There is literally a Starbucks, IMAX movies, eateries, etc here. The people at the hotel ate sooooo accommodating. The buffet breakfast is amazing! The hotel itself is very modern and the rims are spacious. You must stay here!
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01 September 2017
Clean rooms and friendly service. Plenty of restaurants around.
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25 July 2017
This hotel is wonderful!! The hotel was clean. The staff is top notch! There is free washers and dryers. We stayed here for a medical procedure recovery period of 11 days. It is my first time leaving the USA and the staff at the hotel where helpful, most speak English as well. The food, especially the free breakfast is wonderful.There are many shops and restaurants within a couple blocks of the hotel. It is an extremely safe area with lots of families. CIMA is a block or two away, my husband made many trips back and forth while I was in the hospital. My room was quiet. There are English TV channels. My husband worked from the room so we used upgraded internet for a small charge. We took the coffee and ox cart tour and it was wonderful. The staff was very helpful setting up transportation for the things we needed to do. I definitely would suggest staying here!
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17 July 2017
Wonderful staff, huge rooms. Beautiful area with security.
Love it!response / report this review -
28 June 2017
Traveled to Costa Rica for medical tourism and stayed here for 9 nights and couldn't have asked for better service. Staff were all friendly, bilingual, & willing to assist with anything. Shout out to Ronny & Joice in the bar/restaurant and Josie at the front desk for assisting with booking tours with many options available for pickup at the hotel. Yummy breakfast & homemade meals. Area around hotel is still being developed but many restaurants, shops, & a movie theater within walking distance. Room we stayed in has a full size refrigerator, dishwasher, & small cooktop stove. Wal-Mart within walking distance (1 mile). Highly recommend!!!
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24 February 2017
Nice place but beware of hidden charges. We were booked for two nights. Our flight was delayed and we could check in only around 5 am the next day (essentially we stayed only one night). While we knew they would still charge us for two nights and that's fair, they slapped an additional $85 penalty for not checking in on the first night! WHY THIS DOUBLE DIPPING? Fought for weeks via Expedia to get this money back but no luck. I WILL NEVER USE THIS PLACE AGAIN BECAUSE OF SUCH PRACTICE!
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23 November 2016
Nice hotel in very fancy area, similar to avenues in most of the US
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13 November 2016
Very friendly place. The staffs know you by name once you have visited them a couple of times. The continental breakfast is one of my favorite since they include typical breakfast items from the country. Some time throughout the week they have happy hours and with free snacks at the lobby to the guests to enjoy. Excellent choice and highly recommend.
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07 August 2016
Great apart hotel on the heart of Av Escazu. Super friendly staff. Stayed for a week with family. Breakfast very good.
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21 April 2016
One of the best Residence Inn locations I've stayed at. Staff is super friendly and helpful. Full breakfast included, with an omelet station. Internet is great. All in all, highly recommend it if you're staying for a few days in San Jose!
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