READ THIS BEFORE YOU GO!!!!
OSA, PLEASE respond and give me the medical insurance info you claim to provide your visitors!! WHY don't you respond to my emails??
(Reply to your reply). Yes it was Osa Canopy Tour that I was injured onI have it on video and it is insulting that you would imply that I injured myself elsewhere! If you had insurance then why didn't you tell me about it. Your men carried me down the mountain straight to a pharmacy and left me there to deal with the aftermath. Yes you kindly returned our $59.
Yes your men did let me crash full force into the tree which is why my leg needed ACL reconstructive surgery. If you do have insurance for those that are injured on your tour, why didn't you give me the informationI know the men were in contact with the owner by phone that day and they where only told to return the money for the tour. Send me the insurance info!!
My review is only to warn others that zip lining can be very dangerous and I thought that your operation was not as safe as it should be. I am not making this up as you imply and would gladly send you the video if you would kindly help offset my$6500 out of pocket medical expenses and months of not being able to work!.
But to act as though I didn't report it or wasn't even at your facility is pathetic. If your company doesn't take responsibility or even admit that there is a problem with your safety, than you guys should close down until someone else gets hurt!
Original post:
We were recommended to go to this tour due to it's professionalism. Yes they were very friendly but my BIG complaint was that they did not spend enough time having us practice braking. On the first few runs you don't need to use the brakes at all (but it would have been good to have us practice on these ones) and then on about the 4th run YOU REALLY NEED TO BRAKE!! Perhaps if they had told us that this run was steeper and be prepared to use the brake (and a reminder of how to use it again) I would not have had the bad accident that I did. I went full force into the tree (THERE ARE NO AUTOMATIC BRAKING SYSTEMS OR SHOCK ABSORBERS AT END OF RUN). Needless to say, I ruptured my ACL, tore my meniscus and just had surgery yesterday. This little adventure cost me $6500 in out of pocket medical expenses and months without work. I will be rehabilitating for 9 months.
These guys may be nice (yes thanks for carrying me down the mountain) but the operation itself need to be updated with BETTER SAFETY MEASURES!! The half leather glove used to brake is not very reassuring especially since they warn you not to touch your skin to the wirethat's all I could think about when I went down the run. Of course I didn't know I was going to slam right into a tree. Be warned and know that zip lining can be very dangerous.
I cannot say enough great things about Osa Canopy! Everything about the tour exceded our expectations! We were all a bit nervous before going, but the super professional and funny staff made us all feel super comfortable as it was very clear they knew what they were doing! We live in the area and cannot wait to go back again! Thank you guys for a fantastic experience!
We took our family with 3 kids
(ages 5, 7 & 9). It was the best thing we did all week! The guides were excellent and very safe! We’ll for sure be back next spring break! Thanks guys!
Had an amazing time on this canopy tour. The zip line, rope swing, and views to go along with it were more than we could've asked for. Guides were very friendly and made transition from tree to tree very easy and fun. Highly recommend!
A great tour worth the money, they are good with kids as well.
One of the best zipline tours I have ever experienced. What a rush. The team was professional, variety of lines,bridges,repels was extensive, and the views! Thanks Osa Canopy!
The staff is very nice and helpful, the experience was awesome. Best canopy in costarica
This place was awesome! I took my two small children, and I thought they might get a bit scared from the height but Jacob was so chill and made the experience wonderful for them and all the rest of us. We saw a tucan and a couple of poisonous dart frogs. We truly enjoyed the experience, which was one in a lifetime and would not have wanted to go with any other guides/company. If you ever get down this far make sure you tour with these guys ! Pura Vida!
These guys are AWESOME!
DEFINITELY worth going!
Lots of fun. Great ziplines and hanging bridges. Staff professional and knowledgeable.
Amazing experience and so worth the aplroxately $60 per adult price, which lasted a good 3+ hours. The guides were funny, encouraging, and showed utmost respect for experienced and newbies alike. Nine fast and long ziplines high above the trees, 2 rope bridges, 2 lowering by ropes, and one Tarzan swing (great way to end the day).
Awesome! Zipping; repelling; and swinging at the top of the forest. Our guides, Steven and Emmanuel were great fellows.
Fun trip -- beautiful views. The tour guides were very good, and lots to explore. Worth the trip!
My wife and I took our 3 kids here. It was really fun for all of us. Very professionally run. I would highly suggest going.