Over the 10+ years I have stayed at the Tropico Latino, every time has been better than before! I have recommended it to many of my friends, and EVERYONE of them comes back overwhelmed with the experience that the place and the people at the Tropico Latino.
Its so unique for its peaceful enjoyment. . The fact that so many first time visitors choose to return again and again, speaks for itself.
Small rooms water smells to much money for what you get
Hotel Playa Carmen is located in the buzzing town of Santa Teresa and meters from Playa Carmen Beach a safe heaven for yoga and surf enthusiasts. Santa Teresa is the middle of a long stretch of beach between Malpais in the south and Hermosa in the north. The area features about 40 lodging spots ranging between hostels to hotels. The town is only 10 years old and has the features of a town that has grown quickly to cater to growing number of tourists. There is a buzzing excitement in the air and chaotic feel to Santa Teresa.
Finding ourselves in Santa Teresa at mid-day in early January without booked accommodation resembled the experience of arriving to a packed movie theater and struggling to find a seat; having to settle for the worst seats in the house. Hotel Playa Carmen was the equivalent to the worst seats in the house considering a price of 175 U.S dollars a night for a room. Like a bad seat in the movie theater, coupled with overpriced popcorn and soda, the ratio of price to experience does not add up for Hotel Playa Carmen.
Upon arrival we were told the room that we had booked online less than thirty minutes prior was not available anymore. We were taken to a ground level room that was small and dark although it featured a small terrace overlooking the swimming pool. We where then shown a room in the second floor that contained a standard size bed and a small pull out sofa bed. We chose the second level room given it offered more light and a terrace overlooking an empty lot. What struck immediately was the constant music playing in the small swimming pool below, which did not have a time restriction and causes havoc on those seeking a good night sleep. Hotel Playa Carmen decor is worn down beach hut style - the main lights in the room did not work and one set of wall plugs did not either. The addition of potpourri bowls and basic cream, shampoo and conditioner sachets is a poor attempt to raise the bar in line with the high price per night. The pillows are flat and used up, the bed sheets thin and the bed cover old. Upon arriving back to the hotel following a long day driving around the area, we found our room unlocked, although we had locked it prior to the regular room cleaning service. Lastly, the safe in the room did not work, making it challenging to leave valuables behind.
The only three redeeming qualities of Hotel Playa Carmen considering the price of 175 U.S dollars a night are the location (it is 70 meters to the beach), the small swimming pool (which is a nice feature especially after the beach) and the air conditioning. In line with the movie theater analogy, Hotel Playa Carmen is like a bad movie that uses special effects to make up for a poor script, production and experience.
My sincere advice to management and the owners of Hotel Playa Carmen; focus on getting the fundamentals of a 175 U.S dollar a night right first - including bedding quality, decor, guidelines on the usage of the facilities, security and room fittings. Alternatively drop your price. A price of a 85 U.S dollars a night is fair, good value and less of the script to a movie called "Daylight Robbery".
Nice place, clean, awesome pool area, friendly staff. Not very busy or lively in the off season.
I love it.,..and love the people..
Location location location
NEVER GO THERE! Seriously that's the worst experience I've had with an hotel and I've been traveling backpaking around the world! When we arrived they ask us to pay all the night (6) but after we seen the room it's was really dirty, the shower was difinitely not clean, there was thumbs of dirt in the closet and the fridge smelled like if there was someone dead inside! And the hotel itself is dead, no ambiance at all, no restaurant, the bar is close actually we new after that they are on bankcruptcy!! So we ask to be refound but they never wanted!!!He told us that is gonna ask is boss the day after to see if he can do something. Finally we left the hotel even if they didn't want to refound us to go sowewhere else. When we came back the day after to see with is boss, we new that they rent our last 5 nights that we were paying to someone else!!!! And still, they didn't want to refound us!!!!! They rubbed us the front of our face!! Almost laughing!
I stayed here on a solo trip for two weeks and loved it. I had such a good time I actually decided to stay and live in Santa Teresa.
The staff and owner were fantastic and so helpful. The pool was always clean and the rooms were bug-free and cool (ac). The beach is only a couple minutes away and it's right next door to the surf shop Jobbies, who offers lessons & board rentals.
Everything you need is in the plaza right next door. I would recommend staying here to all my family and friends.
amazing pool and close to the beach full of surfers cute rooms
feels like jungle outside, but clean inside- roy is very kind and helpful
High Quality And Luxurious