Beautiful views from the rooms. Grounds are very well kept. Buffet is good the bar in the lobby has great food, friendly staff and very reasonable prices.
Though the hotel is relatively close to the airport if there is no traffic, you have to catch an Uber/car service to downtown which is on the other side of the highway and only a few minutes away. The hotel was nice, great view at least on our side of the hotel, decent on site restaurants. Friendly & helpful staff & you can plan excursions out and about with the on site adventure desk or go do your own adventures. Live dancing at night in the bar and the pool is nice to relax in during the day.
Stayed for a week it was a good time at this hotel. Exterior around the hotel has really a beautiful nature and interior as well. Rooms are good and regularly being maintained.
Really enjoyed my stay at this hotel. The place was clean and quiet. Breakfast and dinner buffet are a must. I didn't get to go in the pool but it looked nice. The gym was also very well maintained. Only con is that it's not near anything.
I have never been in a hotel that is so grandiose and wonderful, this hotel offers everything that I needed for my vacation and I really love the excellent service that the staff. Has provided me, They are simply one of the best staff I have ever encountered in my travel. I love he choices and selections of food and their amenities is one of the best that San Jose has to offer ! I rate this hotel 5 Star service all the way !!! We will come back again for sure. 🌷🌷🌷
Stayed on 6th floor premium level. Was fabulous and well worth it. Included greeting room with coffee wine etc cheeses appetizers. Also had breakfast buffet included which was fabulous. Very nice hotel. I'd definitely like to come back!
Excellent service clean modern rooms, excellent restaurants, buffet unbelievable amount of choices. Great service everyone is so polite. Would not hesitate to return or recommend this hotel. Pura Vida.
Wonderful hotel near downtown San Jose. Rooms are large and clean. Staff is very friendly.
If you go, make sure that you get a room on the 6th floor (the 'premium' floor). It was only about $20 more per night. But, you had your own concierge. There was a separate check in/check out. And, there was a "lunch" room that really could be used for breakfast, lunch and dinner. The room includes beer and wine. Our flight in required us to get up at 3:15 am. It was so nice to be able to get into the hotel after travelling all day and have this nice little spot right outside our room to enjoy a meal.
Staff was very friendly. They went out of their way to help. Only kinda negative was when we went to book a tour (we were here with a Caravan tour, came in a day early and wanted a short tour of San Jose). The person at the tour desk was pushing very hard to sell a more expensive tour than what we wanted. It all worked out fine. But, it was the only experience we had where the staff could have been a little more friendly.
If I go back to San Jose, I would definitely stay here!!
Arrived to Barcelo. security guard lied to me, told me to park my car in the underground parking. No one helped me with my luggage and had to carry it my self with one broken hand. There was plenty of parking on the ground level parking. Hotel is nice and room is decent.
This is a very convenient location for meetings. It has enough parking space and you can also easily get there by taxi. I didn't spend the night there, my review applies for meetings and conference rooms.
When we arrived, the staff was a bit rude with us, probably because of how we were dressed. This place seems very classy , however the rooms are a bit old school style. The bed is comfortable and it’s a quiet hotel, there is not much around nor is there a lot of walking to do ( you can walk around leaving the hotel but there is not much around) . The airport is very close about 10-15 minutes, and they do provide shuttle, however the shuttle is only once an hour. Another note, this place may be ready for a lawsuit against some people if they don’t change their temperature of water. It is literally so hot (the shower) that it can give you a serious burn. Be careful , putting it at the mid line is hot enough. The only downside of this place is that they have a gym, but this gym closes at certain hours, they should make it 24/7 , a few of the machines didn’t work, but they have a lot to choose from (the back treadmill, and elliptical sort of machine towards the back, both did not work ) . They offer breakfast, however,we had to leave before we could try it out. Other than that not that bad of a hotel
Though the hotel is relatively close to the airport if there is no traffic, you have to catch an Uber/car service to downtown which is on the other side of the highway and only a few minutes away. The hotel was nice, great view at least on our side of the hotel, decent on site restaurants. Friendly & helpful staff & you can plan excursions or and about the on site or go do your own adventures.
Really bother me that both restaurant that we had dinner at denied that a service charge was include and also my bill didn't show it. A visibly display of the full cost of all items on their menus should include service charge in detail. I'm a good tipper so there was no need to hide that fact of the charge.
Super friendly staff. Gorgeous hotel
Beltone is nice nice and clean a lot of nice persons giving us a good service
Barceló San José looks nice in website but upon arrival you son note the rooms- nice if it was 1990 but carpets & furnishings are dated and strong melded odor. The lobby and grounds are pretty but I suspect most would not appreciate as I am a gardening fool! Pool is very shallow so forget about diving (hasn't mattered as it's been raining constantly on my trip!
In closing I would say you could do better with a newer hotel as there are plenty here. I don't think Barceló should be neglecting this hotel as it really does have a nice location and views with easy access. Get with it!
Excellent rooms and amenities, good breakfast and kind staff.
Decent rates and all amenities. Does feel like a conference centre, which serves the purpose. However not walk-able to anything. There are more attractive neighborhoods, but from within the compound if feels tropical.
Kids keep talking about going back, so you know when your children had a great time it was well worth it, needless to say staff was on pout accommodating, polite, helpful, and the poolside restaurant was the best. The food was beyond delicious. Will look for this hotel in other countries. Totally loved the experience.
Overall cleanliness good. We had a premium room located directed above the main lobby bar - noisy as to be expected. The main issue was that every morning at 4:30 AM the cleaning crew would drag the metal furniture in the bar to clean the floor - extremely noisy.
I had a great experience staying at this hotel. The place was clean, hospitable and in a good location. The staff were friendly, helpful and welcoming. The food was delicious, and prices were similar across most places in San Jose, Costa Rica. The airport is about 15 minutes away by car and San Jose about 10 minutes away by car. There's a pool, gym, tennis court, bar, 2 restaurants, free wi-fi and complimentary airport shuttle service. I highly recommend it!
Though the rooms aren't completely updated, they are very spacious and comfortable. The pool area is located near the garden and is a nice place to relax. The bell desk was the most helpful, and all the guys were extremely sincere.
There is a little grocery store just down the street you can buy drinks and snacks at, and you can have the hotel van take you for a small fee. Just ask the bell desk/concierge. You can't walk there due to the location of the freeway.