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About

Hotel Casa Real Cartagena is a lodging, located at Calle del Cuartel #36 - 122, Centro Historico, Cartagena, Bolivar, Colombia. They can be contacted via phone at +57 5 6647089 for more detailed information.

Location :
Calle del Cuartel #36 - 122, Centro Historico, Cartagena, Bolivar
Contacts :

Added by Jopie, at 23 January 2017

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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15 Reviews

  • Anonymous
    17 April 2018

    Como todos os hotéis localizados na cidade velha, dentro das muralhas, esse também funciona num casarão espanhol antigo. É bem localizado, perto de muitos pontos turísticos. Se pode circular a pé pelas imediações. Muito tranquilo, exceção dos ambulantes que querem vender de tudo, principalmente os famosos chapéus feitos na região. Esse hotel possui uma pequena piscina ao ar-livre no seu espaço central. Os atendentes esforçam-se para compensar as deficiências materiais da hospedagem.

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  • Anonymous
    12 April 2018

    Great place to stay. The breakfast is always homey and delirious. And staff is friendly and helpful. No other place i'd stay.

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  • Anonymous
    01 April 2018

    Excelente hotel para descansar en la ciudad amurallada el precio es cómodo y por sobretodo tiene una excelente atención. Al momento de llegar es fácil ubicarlo además que tiene cerca Carulla 24H para comprar viveres, si llevas vehículo hay 3 zonas de parqueo cerca pagas obviamente ($4000/hora). En general el hotel es muy acogedor y cómodo lo único que mejoraria sería parte de las instalaciones que al ser antíguo se busca mejor estado de resto todo excelente.

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  • Anonymous
    30 December 2017

    Bed bugs, dirty rooms, and terrible customer service. Stay away!

    Our bed had black spots and, upon closer inspection, bed bugs. The room itself was also old and dirty. We asked to be moved to another room, which was also dirty but didn't appear to have bed bugs. However, we woke up to find that one of our family members had bed bug bites all over his back.

    We immediately checked out and asked to be refunded for the night, as well as the other four nights we had paid for. The hotel refused to refund us, claiming that there were no bed bugs in Cartagena, despite the numerous bites we showed them and the fact that multiple other hostels/hotels in Cartagena have been reported to have bed bugs. The front desk employee continued to tell us that we were lying and refused to refund us for the night. We spent over an hour going back and forth, and she continued to refuse--even worse, she didn't even offer an apology for our terrible experience, or seem to show any concern about their hotel having bed bugs. In fact, she told us that they had put someone else in the same room the next night! Eventually we had to leave, and are currently disputing the charge with our credit card company.

    Getting a refund for the four nights we cancelled wasn't easy either--they told us they couldn't refund our card and to return that night to receive cash. When we returned, they said they had no cash, and we had to come back the next day. (Our new hotel was 30 minutes away, so going back and forth was not easy.) Fortunately they did have the cash the next day.

    There are lots of places to stay in Cartagena for similar prices---don't choose this one!

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  • Anonymous
    20 November 2017

    Trato cordial y buena ubicación. Al igual que muchos hoteles de la zona, no tiene agua caliente.

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  • Anonymous
    11 November 2017

    Excelente lugar dentro del centro histórico

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  • Anonymous
    10 November 2017

    Excelente ubicación dentro de la ciudad amurallada, no tiene restaurante, sólo desayuno, una pequeña piscina. Necesita mejor mantenimiento

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  • Anonymous
    20 October 2017

    Es una casa restaurada, con las limitaciones que tiene. No dispone de agua caliente. Amabilidad y excelente ubicación para quien busca turistear en el Centro de la ciudad

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  • Anonymous
    26 September 2017

    Simple rooms- air con, cold water, tv, bed. Basic design. The staff were friendly but only spoke Spanish. Quiet area but still close to everything.

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  • Anonymous
    08 May 2017

    Buen precio, buen desayuno, ducha caliente nada muy especial

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  • Anonymous
    18 April 2017

    Habitaciones amplias y bien equipadas. Excelente atención. Falta mejorar el wifi que no es bueno

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  • Anonymous
    31 March 2017

    LAMENTABLE HABER ELEGIDO ESTE HOTEL. DE LA HABITACION ME ROBARON UNA CAMARA FOTOGRAFICA MARCA CANON SEMIAUTOMATICA Y EL DUEÑO NO SE HIZO CARGO DE LA MISMA, SIN IMPORTARLE NADA NUESTRO RECLAMO. LADRONES Y CARADURAS.

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  • Anonymous
    08 March 2017

    Tiene un ambiente muy agradable, realiza una súper atención y es casa histórica

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  • Anonymous
    16 February 2017

    Muy buen hotel en todo el centro histórico de Cartagena, pequeño e íntimo, buena atención, excelente servicio. No dudaría en volver es encantador

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  • Anonymous
    30 January 2017

    Ecxelente atencion.

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