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Added by Jopie, at 29 December 2014
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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10 Reviews
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05 February 2018
In the heart of the walled city. This is a supervisor hotel experience.
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31 January 2018
Hotel for group not individual guest
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28 November 2017
A truly hidden gem in an enchanted colonial town. They have taken expert care to restore and renew every last corner of this ancient property to bring it up to the most luxurious standards for the sophisticated traveler. Extremely helpful staff.
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25 November 2017
Is a really charming place
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20 March 2017
Cause it is beautiful
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09 March 2017
Beautiful place, excellent service, rooms are incredibly gorgeous
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04 March 2017
Best hotel in Cartagena.
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24 January 2016
My husband and I came here for our weeklong honeymoon from Alaska.
We were beyond delighted with the gorgeous hotel, the attentive staff, our amazing room(!!)-room 203 with its' private plunge pool - and all of the fine decorative details.
Our room was freshened daily, as is the case with most hotels, but the crisp Frette linens, fluffy towels, and pleasingly fresh scent left behind that awaited us after a hot day around the city was most welcomed.
The private plunge pool with its' generous patio was just what we needed after our daily excursions!
We would highly recommend Casa San Agustin to travelers!
Magnifico!!
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11 January 2016
Let me start off by saying that this is a truly wonderful hotel, well located and with an extremely friendly staff.
Given that, I will share some details of the good, the bad and the ugly about our stay:
THE GOOD
- Great breakfast
- Amazing area by the pool, where you could spend the whole day just sunbathing
- Great location and service
- Incredible bedroom facilities
- Amazing WiFi Speed (this is a major issue to me, and it was simply incredible)
THE UGLY
- They have a live band in the restaurant that starts at about 8pm and goes up to 11h30pm. Very loud, the sound is truly disturbing and it is impossible to ignore it, even in the room. A major thumb down, specially if you are in the resting mood.
THE BAD
- The dinner service in the restaurant was not good (slow, confusing). You would expect way more given its price.
- Pool only has 6 places to sunbathe, so you better be quick.
- They recommended a lousy day tour to the Rosario Islands to us, and did not provide a transportation on the way back. Summary: we came up totally soaked from the boat back, and could not get a cab. Had to walk for 35 minutes from the city.
- One day there was a water problem, lacking water in the bedrooms for the whole day.
When these problems happened, and we let them know, they were EXTREMELY attentive and helpful, sending a bottle of champagne to say that they were sorry and moving us to the presidential suite due to the water problem in our old room. So, although we had some problems, we were well taken care of. Could be a 5-stars, but given some misfortunes, a 4-stars is good enough.response / report this review -
05 January 2015
I've been to many hotels in Cartagena, both inside the walled city and in the Bocagrande area. This is my favorite. Gorgeous hotel, outstanding and detailed service. Outstanding in the entire sense of the word. May even be my favorite hotel in the world.
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