Diego Moya Salon

Location :

Local 6, Cl. 36 #2-124, Cartagena, Bolívar
Added by Jopie, at 20 March 2017

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• Alberto Jose Montalvo Prieto

  11 April 2018

  Excelente salón de belleza, buena atención y un ambiente agradable

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• Ruby Rodriguez

  29 March 2018

  Buen lugar para arreglarce uñas con dedicacion y peinarce con estilo.

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• Aurora Royer

  10 February 2018

  Servicio excelente, la gente muy amable y profesional.

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• Raecene Rousseau

  13 August 2017

  Diego Moya salon review
  
  We ( myself and a friend) scheduled a hot stone massage and hydrating face mask. When we arrived we were greeted with drinks and a nice relaxing front desk environment. However, within the first 15 minutes of the massage I asked the massage therapist why she was not using hot stones. We were told that all the stones were tied up and that we could not have the hot stone massage that we were scheduled for. They explained the regular massage was the same price, for a package total of 180, 000 columbian pesos. We overlooked the minor error, even though I know that hot stone massages are typically a little more money. After the massage, we were asked if we would like to take a shower and were given robes to go down stairs in the spa bathroom. I showered and went back upstairs to get dressed, and then brought my friends belongings downstairs. We tipped the ladies and went straight to movies at Bocagrande Mall. That is when we realized that money was taken from my friends wallet. We reported it to the manager and explained that we contemplated getting the police involved. The following day my friend called back as requested by staff, and was told that we had to go to the salon for a face to face meeting to resolve the issue at hand.
  The manger was extremely disrespectful, cutting us off when tried to explain that we did not want to go to the salon if the problem could not be resolved. The game of "he said/ she said" was not worth fighting over. What upset us the most was not the theft of the money, but the way that we were treated when we reported the problem. The manager challenged us to go to the salon for a showdown of words that were simply uncalled for. When we asked to speak to Diego Moya personally, to report the matter, we were told by the manager that she speaks for him and that he is too busy. My hope is that Mr. Moya is aware of just how his clients are being treated. I do not normally ever write reviews, or publicly blast organizations over poor service, but unfortunately in this case I feel that it is strongly warranted. To Mr. Moya, your salon is beautiful, but the respect that your spa manager shows clients, is the most important business principle.

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• JUAN DE DIOS DE AVILA PUELLO

  11 August 2017

  Excelente lugar y servicio

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• Adriana Marcela Espitia Saldarriaga

  17 June 2017

  me gusto mucho la atención en peluquería, el personal de recepción muy amable, me gusto el trabajo y las niñas de servicios generales muy atentas

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• Deirdre Rahill

  05 June 2017

  I arrived into your salon 2 days ago to treat myself to a pedicure. As I waited quite some time before anyone could attend to me I felt relaxed as i wasn't in a hurry and staff were friendly.Unfortunately my pedicure has ended up with me having two infected toes! My infection has been caused by careless staff and unclean utensils.
  
  I hope this message will result in your salon improving it's hygiene. It should never happen.

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• Adolfo Silvera

  24 May 2017

  Atención
  Eficiencia
  Calidad

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• Jacklin Tapia Lopez

  27 March 2017

  Buena atención

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