Rustic and luxe, this hotel is the perfect fusion of classic and modern. The suite with the private rooftop mini-pool and panoramic views of Santa Marta’s mountains and beaches is absolutely jaw-dropping. The staff is extremely helpful and tolerant of someone like me with weak Spanish speaking skills.
We are currently staying at this hotel:
- The food is delicious
- Location is great
- Rooms are clean and very good price/quality ratio
Most importantly the people working at this hotel are awesome: always helpful, very proactive, we had a minor issue with our room and the staff gave us great customer experience.
Keep it up!
We had a nice, affordable stay. We stayed in their upstairs penthouse one night and the ground floor for a night. Both rooms suffered a shortage of hot water (like four minutes and then cold but not frigid), which always loses a star for us in the review. The private pool in the penthouse was quite nice! The staff was friendly and helpful and accommodating. The breakfast offered a nice selection as well.
This was overall a nice place to stay. Rooms were nicely decorated and clean, and beds were comfortable. The staff was friendly and accommodating. However, of the three showers we took, only one had hot water.
There is one primary job of a hotel, not twenty or fifty things you need to do but just one; provide your guests a great night of sleep. Casa Isabella, despite the pretty building and nice staff failed on this point dramatically!
We arrived at the hotel, checked in, then went for a walk and for dinner. The following day (today) we had a flight at 9am, which meant we had to be to bed early and awake early. The one problem? Last night was the night they celebrated Halloween. That meant that the entire city was celebrating. While that's fine, the hotel knew in advance that the place just next door was hosting a party. Armed with this information the hotel did nothing to inform the guests or to provide lodging at their other location in Santa Marta.
For us we were on the bottom floor in room #3 and could not get any rest till 5am - the music was that loud and bass that strong. We then had a 7am wake-up and are now waiting for our 10pm flight feeling absolutely exhausted and unhappy.
I don't like to give a bad review but in this case the hotel failed on their one and only job. I've now got 20 more hours till I get home and have work first thing in the morning. Thank you!!
How incredibly luxurious the building is . And courteous the staff have been . And 1 block from the beach .
Nice hotel, right in the center of Santa Marta. Good breakfast
Great spot in central Santa Marta. Easy room is different and has a great home feel. All the employees are nice and helpful with the front desk people speaking English. They can set you up for taxis, tours, etc. Would stay here again!
Great little hotel!
My husband and I stayed at the boutique hotel Casa de Isabella during our first trip to Colombia's Caribbean coast and loved the experience. They have the amenities of the world's larger chain hotels (fabulous sheets, towels, L'Occitane cosmetics, minibars, safes, pool) but the charm of much smaller bed & breakfasts. The hotel is beautifully designed and decorated with native purple heart woods and mosaics that add to its Colonial feel. Most of the staff was fluent in English, all were friendly, helpful and added to our overall experience. While we were there, we took advantage of their recommendations for scuba and jungle excursions.
Three of my girlfriends and I recently ventured to Santa Marta for the first time and stayed in a lovely boutique hotel with a lot of heart. I'm not only referencing the purple heart wood that you find embedded in every nook and crany, but you can tell a lot of heart went into the design and details. From the silky soft sheets, comfortable beds, fragrant L'Occitane soaps, delicious breakfast and terrific service, this hotel is a must stay. Casa de Isabella is also perfectly located around the corner from the beach and Parque de Los Novios, a hot spot at night with great restaurants and bars. We really enjoyed our stay and will definitely be back!