AVIS

Location :

• Anonymous

  12 April 2018

  Staff is hard to talk to. They have no willingness to help you and prices are high. And if you decide to opt-out the car insurance, you have to put down a deposit of 1,800 USD. Absurd.

  response / report this review
• Anonymous

  21 November 2017

  We had a great experience renting a car here. I reserved the car online before arriving. When we got there they had our reservation. Within about 30 minutes we were in the car and ready to go. Everyone was very professional and easy to deal with. The car itself was great. It was a late model Renault sedan. It was a great car. It drove well. It was clean. We had no problems with the car at all. I bought all of the insurance because the insurance is inexpensive and it can't hurt to have the extra coverage.

  response / report this review
• Anonymous

  20 October 2017

  BUENAS TARDES EL NUMERO QUE SE ENCUENTRA ACÁ ES DE UNA TIENDA PUMA EN BOGOTA C.C MULTIPLAZA

  response / report this review
• Anonymous

  18 July 2017

  I made a reservation with Avis at bogota airport , and they didn't have cars available :

  response / report this review
• Anonymous

  27 April 2017

  Buen servicio, ágil, buenos precios. Amabilidad en la atención y cumplimiento con los tiempor en la entrega y recepción de vehiculos.

  response / report this review
• Anonymous

  27 April 2017

  De las mejores rentadoras de vehiculos en Colombia, si bien no todo puede ser perfecto en AVIS COLOMBIA dan soluciones inmediatas y concretas a los problemas que pueden surguir en el camino, Muchas Gracias y definitivmente los recomendaria y volveria a rentar un auto con ustedes.

  response / report this review
• Anonymous

  03 March 2017

  They were not friendly. their customer service is really poor and also i had to call them in order to have my deposit back and when i called more than one because they did not answer the phone they told me to call back because he was busy with another customer.

  response / report this review
• Anonymous

  13 February 2017

  Horrible place to rent a car. They also charged me $2,000 USD as deposit even though I have insurance coverage as being an American Express Platinum member. They gave me a car with a horrible smoke odor, and made me wait almost an hour doing paperwork while my 2 year old cried non-stop. The whole experience was bad, they want to scare you about everything and make you feel like they will make you pay for even cleaning the car. I will never rent at car at Avis in this location. Agree with the previous review, go to Hertz or someone else.

  response / report this review
• Anonymous

  04 January 2017

  Alquilamos un auto por 6 días en Bogotá. No sabíamos que era obligatorio pagar un seguro, o sino dejar un depósito de 5millones con tarjeta de crédito. Decidimos adquirir un seguro para poder dejar un depósito más bajo, de 1'500.000. Elegimos el seguro LDW (Loss Damage Waiver) de 70mil pesos por cada día de alquiler. Que según el asesor y la página web oficial de Avis Colombia dice que este seguro tiene cobertura en daños menores, como rayones y demás inconvenientes superficiales.
  
  Es la primera vez que nos pasa algo con un auto, tuvimos un percance y el auto tuvo un par de detalles mínimos que suponíamos cubría el seguro. Nos llevamos la peor de las sorpresas cuando después de pagar $420.000 por este seguro, al momento de entregar el auto, hicieron un "avaluo improvisado" de los daños, por $517.000 que nos exigían debíamos pagar nosotros.
  
  A pesar de insistir y tener todos los argumentos a nuestro favor, nos cobraron eso adicinal al supuesto seguro que NO CUBRE ABSOLUTAMENTE NADA. Lo que si cubre es traer en carro completamente destrozado y ahí solo pagaríamos 1´500.000. Eso nos dijeron los descarados de los asesores del Stand en el Aeropuerto el Dorado.
  
  Les advertimos que sean muy cautelosos al momento de alquilar en este lugar, de ser posible que lo eviten. Pagar un poco más en compañias como Hertz, Alamo, etc., vale la pena. Nosotros rentamos allí porque era donde quedaba disponibilidad para el movido fin de año.
  Se botan la pelota, la cambian y hacen lo que se les da la gana.

  response / report this review