Reasonably priced, decent rooms and ideally located
Convenient location, cozy room, clean and odorless bed sheets;
outdated bathroom utility, non-English speaking staffs
Graphically disappointed with this hotel for a number of key reasons:
- Dirty bathroom with black mildew between some of the tiles.
- Towels were worn and frayed and at least three had holes in them.
- Telephone point broken away from the wall in the room
- Awkward entrance to the hotel for walkers.
- Many staff behind the desk struggled with english and were not patient enough to try to listen when we spoke in mandarin. (I only make this criticism as it is a 5* hotel claiming to cater to an international audience, thus some language skills on the front-desk is to be expected)
This hotel has a few saving graces in the shape of the assistant manager and two members of staff on the front desk who were basically mopping up the bad work of everyone else. They were friendly, helpful and patient and made the stay much more bearable by helping us to get many things done.
This hotel lacks the finesse of even a 3* hotel, even the artwork in the lobby is looking shabby and if you cast your eyes upwards to the skylight you will see the accumulated dirt and grime.
The shop within the hotel on the ground floor is frequently shut irrespective of what the opening hours on the door say forcing you to leave the hotel to go to 7/11 when a random item was needed.
Very disappointed with this, even with a cheap room price as you will find in high end hotels in certain parts of the world like Macau, I expected much more from this hotel to warrant its 5* rating. I wish in hindsight I had more supporting images.
It is a very good hotel with comfortable beds and a nice bathroom
Pretty average experience. Was a nice hotel with good location but breakfast was unnecessarily expensive.
Nice location, a bit old.
Good price / value. The place feels a little bit run down.
Old hotel but room is big, well kept and clean. Very convenient. Next to a metro station. Free WiFi at lobby
Great location relatively speaking. Walkable to the underground train station and easy to hail cabs. Most taxis do know the place if you yell out the name of the underground station, or the main road, or the hotel building name. It has welcomed quite a few important foreign visitors. Well maintained and were not disappointed at all.