Name: Hotel Station Zug
Address: Baarerstrasse 73, 6300 Zug, Switzerland, CH
Telephone: +41 41 711 74 39

Hotel Station Zug is a lodging, located at Baarerstrasse 73, 6300 Zug, Switzerland. They can be contacted via phone at +41 41 711 74 39, visit their website www.hotelstationzug.ch for more detailed information.

Location :

Baarerstrasse 73, 6300 Zug

Contacts :

Added by Jopie, at 08 June 2016

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Anonymous

14 August 2017

Good value food and plenty of variety
Anonymous

19 February 2017

I was here four days on a business trip with 3 colleagues. The location is good, near the train station. I usually like these kinds of budget hotels, with modern rooms and very little other services. But in this case, there simply is no service thinking:
It is difficult to find the entrance, as the sign is by the shabby kebab restaurant. The reception is really tiny and staffed by bureaucratic people with low customer service skills. We could not even pay for our rooms with a credit card when we arrived, they said it must be done at the end of the stay. Since our CEO who wanted to pay for us all had to leave before us, this was not ideal. She was then told to email her credit card numbers to the hotel!
The rooms are mostly OK and clean, the bed is also good, but the smaller rooms are really tiny. The lighting is very bad, there was no light at all over the desk, so forget about reading anything there if you don't have a flashlight.
The worst problem for me was the wifi it worked very seldom during my 4 days, and never in the evenings. Most of the time it as dead, sometimes it was crawling slowly and a few times it worked. And I have never seen any more cumbersome method for logging in, where you have to get a ticket in the reception for every device with 3 different codes for each, takes forever to login.
So by fixing these service issues this would be a good budget hotel. As it is now: avoid it.

Room Tip: Go for the bigger rooms, the smaller are claustrofobic
Anonymous

17 January 2017

Tiny room and bathroom, good breakfast. One night the heating system was broken so the morning was ice-gold and without hot water.
Anonymous

18 December 2016

Tiny, dirty room. Staff barely present, and way too expensive for the service offered.
Anonymous

26 October 2016

Very quite, comfortable and a very good breakfast
Anonymous

15 June 2016

Booked an Executive room for 5 nights.

The room was boiling hot, asked reception for a fan, no fan ever turned up. I shower twice a day, when the shower gel and shampoo ran out the room was not re stocked, when I spoke to reception about this, they told me I could only have the little bottles of shampoo and shower gel every three days, this was on the managers instructions. Unbelievable, they would rather lose corporate customers to save money on shower gel?

Also I had no tea in the room after complaining a number of times, I had to ask for an iron and ironing board, when it was delivered to the room I asked for tea and finally had some delivered to me.

I work for a Global company that is reviewing the use of the hotel as a result.