Staff is nice but they set the wrong phone number when I opened the account and I couldn't receive the SMS code to login. I needed to request a phone number change 3 times before I got that finally changed. Every time they sent a letter by post that takes up to 2 working days to be shipped (and every time I needed to take time off at work and go to the f***ing branch). At my first login the password they sent to me didn't work and that blocked the account. They don't have a 24h service, so I need to wait tomorrow to reset the password (today is Thrusday so I'll receive the new password by post next week). I still can't access my account after 2 weeks, now I can't pay the rent on time! Very well done!