Extremely poor service. Waited more than an hour to get the car contract.
So impressed. Left my phone in the car after returning it and and within half an hour Avis had called and brought it to the terminal. So grateful.
Rented a car from Avis Budget Group at Geneva airport Q2 2016, as we wanted satnav, we were up sold to a more expensive rental class. After driving 20 mins down the motorway we realised that the car didn't even have a satnav installed. So we had to take it back, the guys at the office were quite rude, like it was our fault in some way. They replaced our car with a worse one for the same price. In the end we were running about 1:30mins late. It was false economy, the headline price may have been cheep, but with the upgrades we ended up paying a premium price for budget customer service. Very disappointing. I will not be going back.
Extremely disorganized. It took us nearly 2 hours to get our car. Staff was not helpful or accommodating. The hassle is not worth the few dollars you save.
Rented with avis Budget. Car wasn't really clean on the outside when we git it but i don't care. It was new, nice and clean on the inside. Also no problems with getting back the blocked Bond on the credit card
AVIS services is good but if you are using your credit card, make sure that they return your security. its not an easy to get it back from service counters in any city or if you drop your rented car in other country. You have to contact online to get it back.
but there all other services are good.