Name: Wolfe Subaru
Address: 19372 Langley Bypass, Surrey, BC V3S 7R2, Canada, CA
Telephone: +1 604-534-2660

Wolfe Subaru is a car dealer, located at 19372 Langley Bypass, Surrey, BC V3S 7R2, Canada. They can be contacted via phone at +1 604-534-2660, visit their website www.langleysubaru.com for more detailed information.

Location :

19372 Langley Bypass, Surrey, BC V3S 7R2

Contacts :

Added by Jopie, at 28 October 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 12:00 – 5:00 PM

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A Google User

29 November 2017

My service consultant was excellent. I appreciated the condition of the vehicle when it was returned, clean and vacuumed, it looked great! The work done, ie door strips for dings and remote start work was well done. Time lines were met. While waiting Mathew assisted me once again with working the navigation system. He has offered service above and beyond what would one expect as he wasn't the person who sold us the vehicle. He is very knowledgeable and has helped us get a better understanding of using the system more fully. This additional assistance really put Wolfe Auto group over the top for quality service. Thank you or the loaner car, I would not be able to get my car serviced without it as we live and work too far away to make it work.
Joseph Wong

24 November 2017

Yesterday I traded in my 2015 Honda Fit (lease) for a brand new 2018 Subaru Crosstrek. Jay (Manager) and Troy (Sales) are superstars. Not only they gave me a great deal, It's my first time to go to a car dealer that is honest and logical. They are extremely professional and thorough and I'm super happy with my purchase there. In the future, I will go back for my next car and recommend my friends.
Cpt G

22 November 2017

Excellent dealership. Everything was laid out logically and the deal was very straightforward. Great sales staff and awesome management. I would highly recommend anyone check this place out. I dealt with Troy in sales and Jay was the manager- great guys. This place is lucky to have people like them running it- I’ve bought a lot of cars and this was by far one of the best experiences I’ve had. Excellent ambassadors to the brand and all around good guys.
A Google User

09 November 2017

I am 72 years old so this is not my first purchase of a new vehicle and so had a negative feeling towards car salesman. This was due to the poor to so-so dealings I have had in the past. I never thought that I would actually enjoy the process of buying a new vehicle. Well I was wrong. From the time I met Matthew, the Internet Sales Director, to the completion of my purchase of a new 2014 Forrester, it was a pleasure. Mathew was polite, accommodating and answered all my questions and best of all there was NO fast talk sales pitch. I was able to test drive a couple of models, given the information I asked for and allowed to take my time. Most important though was the respect I received, not only from Mathew Hale but others I had contact with in the dealership. This purchase was a pleasure. Thank you Mathew.
Mikey L

10 October 2017

Best customer experience I ever had with any dealership. They touched up a scratch from my car and gave me a complimentary touch up pen.

I bought my car from another Subaru dealer because of a friend's recommendation.

Before I even got the car, I was already conversing with Matt and asking him to check for me the status of my car as it was still on its way from Japan. Even if I didn't get the car from them, he was very helpful on giving me status of where my car is. Eventually my car came and loving every second of owning it. One day, my neighbor's gardener inadvertently scratched the fender with a lawnmower.

I spoke to Matt the head of their online channel and he told me to head over to the dealership to look at the scratch. They buffed it out and gave me a complimentary touch up pen. Even hooked me up for my tire questions.

Best customer service I have received so far considering that I was not a previous customer. They will really look after your concerns and try their best to the best of their abilities to attend to them. In this instance, Matt went out of his way to make me happy with my car.

If you have Subaru concerns, or if you would like to purchase a new car. Go online and talk to Matt. He is a genuine person that would answer your needs. I was initially skeptical about the online chat sessions from dealers but I would like to give credit to this one as there is credit due here. I cannot believe that a simple checking online and talking to the person from the other end will gain me the confidence of the brand that I bought the right brand. As well as finding a dealer that I can trust that would put my interest at the forefront of their business.

I would definitely recommend this dealer and if you are online. Go check out Matt for your online questions. He will answer your questions with no strings attached and just a genuine happy to help attitude.
Jenn Jassmann

28 July 2017

sold us on the extended coverage for the dings/scratches, as well as them taking care of the interior for spills and the like. promised us the moon in service and coverage. had they lived up to the expectation it would have been wonderful. we have a small ding on our door from a rock that flew at us on the hwy, and now they say they will not cover it. when purchasing the vehicle we asked for a final number to bring a cheque for the exact amount. turns out they forgot to add taxes and service fees. even though we made it explicitly clear that we wanted a final number, all those included. the sales guy was too busy after the first test drive to deal with us, and answer our follow up questions. should have known then he was a shyster, would tell us anything to make the sale. never again. never anything from wolfe auto group. way to go, you've ruined it all. we will be finding a new service center.
A Google User

01 July 2017

I appreciated having a written estimate of the work and cost in advance. The person at the service department desk was very efficient and pleasant. I appreciated his accessing the 'call back' web to let us know that there is a call back for the passenger side inflatable bag.
A Google User

22 June 2017

Tristan was a pleasure to deal with. He was friendly without being pushy. He has a gentle way with an effective manner in asking questions regarding what one is wanting. He agreed with various feedback we gave and was very supportive in our final choice. We could definitely recommend him.
Jonathan W

12 June 2017

The Salesman we dealt with really made this a 5 star review. Neil was professional, good humored and very knowledgeable about the cars. During my car shopping adventure, i dealt with over 15 different dealerships, and Neil was the reason we kept coming back to Wolfe Subaru.

If shopping at Wolfe, ask for Neil, you wont be disappointed.

PS. You know you got the right guy if he sounds like Seth Rogan..
A Google User

13 May 2017

Troy, my sales rep was a pleasure to speak with in person and on the phone. He quickly answered all my questions and emails in a timely manner. Tristen was an angel in helping me learn all about my new car and setting up my cell phone to the blue tooth. He was very professional and a patient with all aspects of service to me. I really liked the lower center of gravity and solid handling I experience don the test drive. The longevity and value of Subaru was explained to me by my sales rep Troy and after researching the brand, I was sold.
A Google User

22 February 2017

Everything went very smoothly and entire process was well organized from start to finish. Our sales consultant Tristan did an excellent job. He explained things well, listened and answered all our questions. He was very attentive to our needs and made us feel comfortable and not pressured. Well done, Tristan!
A Google User

08 February 2017

The service person explained that my vehicle would be needing repairs in the future - obviously they did a thorough check. I was not able to have the work done immediately but I now know what to possibly expect and when the time is convenient for me I will have it done. I have always been pleased with the service at Subaru - have been dealing there for the last eight years!
A Google User

18 January 2017

I am very pleased with the process from beginning to end. There was no pressure at any point, from the time I expressed interest in purchasing the Outback, to where the deal was completed. On our initial visit we asked to take a 3.6R out for a test drive, and having a recent lease return on a 2016, we were able to accomplish what I wanted to test drive. After test driving other vehicles, about a week later we asked for an extended test drive in the 3.6R. However, the lease return had been sold, so the only car available was 2.5i. That turned out to be a blessing in disguise, as it gave me a chance to take the 4 cylinder on the test drive. Upon returning, the test drive confirmed my need/want for the 3.6R.
A Google User

19 December 2016

As a female car owner, I have come to distrust virtually all places the repairs are offered. My unique experience at your dealership proved this assumption incorrect. I want to thank all the men I dealt with in the service department for their courteous and honest assistance in getting my Subaru back on the road as quickly as possible. They not only got the job done but suggested alternatives that would save some money. I will definitely sing the praises of Wolfe Subaru to anyone that will listen, thank you
A Google User

04 November 2016

A spectacular experience indeed. My first really new car with almost zero mileage. I felt very welcomed there and I look forward to my routine visits with the Subaru family in Langley. I am so happy that my brother introduced me to the Subaru experience. My car is just the perfect car for me. Matthew has been very helpful in introducing me to the car's technological advances. My previous car was wonderful but it was a 1998 model top of the line but without all the modern technology.