We have been with the Burnside family for many decades. They have always been personal and professional. They respond quickly and that helps us in our business.
The Account Representative was extremely helpful, courteous and knowledgeable! They answered all my questions quickly and helped me understand all the coverages. Very professional. Glad to be protected by them!
It's very inconvenient how they take forever to respond to emails, even if you ve asked the simplest questions. It gets the client irritated and frustrated, on top of it you ll see no sign of sounding apologetic.
Edit (july 24, 2021): after my first review they have started being very responsive. However, i was surprised When i was asked whether i d like to switch to a different provider because i asked too many questions, probably it got annoying for the representative. Felt awful, like they dont want my business. Paying a high rate and not even getting the due importance really sucks. If u ask the same question repeatedly they ll keep telling u the same answer without understanding that you need some rephrasing. I have always been weak in understanding when it comes to insurance but desjardins wont try to elaborate for u.
Have been nothing but straightforward and honest with me. Been dealing with them when they were Statefarm. Quick call backs and email responses, happy to deal with them.
I contacted multiple insurance agency! I was directed to Justin Cornelius and he was amazing from the get go! I am so happy with the service I recieved he was quick to respond and helped me organize everything for my new vehicle. He even pushed up the start date so I could pick up my vehicle earlier. Everywhere else i got quoted between $450-600 per month. He gave me a way better quote to about half the price of the lowest quote I got else where. He was awesome definitely reccomend him to anyone needing painless and quick insurance.
Thank you Justin 😊
I've only had a great experience at this location. They help me send them all my information for my claim they where very helpful.
If you are going to buy a policy from State Farm I would try this location first before I went anywhere else.
Imagine a Insurance agent that actually cares, offers great solutions, cost reductions and personable service. I am describing Andy Burnside from Burnside Insurance. If you are looking for a person like the one I have described, I give the highest recommendation that I can to Andy Burnside.
Thanks
Dan Smelt
Burnside Insurance is a great insurance office that I would recommend to anyone that is looking for competitive insurance with great service. Andy's team always puts YOU first and takes care of your needs in a quick and timely fashion. You never wait long for an answer or a phone call back. Thank you Andy and State Farm!
Andy and his entire office have been great to deal with. Every time we call they are so helpful and provide the exact advice we need. Thanks for everything Andy!
Always willing to go the extra mile from policy to claim. Great agent, great neighbour.
I have been insured with this Agent for a few years now, have recommended my friends, family and work colleagues to them too. I have only good things to say about Andy and his team it's always a pleasure to work with them. They are thorough, efficient and deal with my questions in a timely manner. I love that they will come and visit my home and business to prepare a complete and in depth quotation for the best possible coverage. I have total confidence in them and their product.