Thank you for taking the time to understand our needs and wants. Joe was very professional. We will definitely use your services again in the future.
Joe, you are truly remarkable !! Working with you was a pleasure. you were fast and efficient .. thank you so much !!
Amazing service! Had an idea i wanted to create & Rapid was able to not only execute. But did it quickly as well! Highly recommended!
I wrote and asked for some advice and feedback on a piece of used equipment that I was selling. Not only did Joseph respond quickly, he took the time to give me detailed information about what I had and what it was worth. Outstanding customer service to a customer who wasn't even in the market to purchase anything!
Let me say that I am not a machinist or mechanical engineer.
I was trying to repair a piece of machinery and needed a machined bar about 48 long. I contacted Joseph and he was able to understand what I was looking for and offered up some cost effective options, savings me a lot of money for something that I really didn't need. He worked with me on details, and shipping and kept me apprised of progress. This made my repair go super easy. Customer service before any money changed hands, all the way through delivery, plus a fair price is why I rate these guys 5 true stars!
thanks for all your help and if I need help in the future, I know who to turn to