About
Location :
Added by Jopie, at 17 November 2016
Opening Hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Gallery
Add missing information
14 Reviews
-
26 October 2017
Dr. Romus is very knowledgeable, professional and talented in his practice. Many thanks to all personnel for helping my dog with surgery, and special thanks to "Dona" for offering me her kind and invaluable emotional support. Simona
response / report this review -
20 October 2017
Recently I moved to a new neighborhood and figured we would give a closer vet office a try for our cats prescription. Called to request a refill and was told they would have it the next day. They would call me when it was ready for pickup.
Day 1: Requested to refill the prescription.
Day 2: Prescription is supposed to be ready. No phone call received.
Day 3: I call to ask if they have it. They don't, they've been having a problem with their distributor forgetting supplies and it will be in tomorrow.
Day 4: I receive a voicemail telling me the same thing. The prescription still isn't ready, they're having a problem with their distributor forgetting supplies and it will be in tomorrow.
Day 5: No phone call received.
At this point I'm tired of being left hanging with the same excuse twice in a row. Very unprofessional, this problem should have been solved by day four - talk to the distributor and get the problem solved, no excuses - but once again I'm told it's someone else's fault and we'll have to keep waiting. I cancelled the prescription refill.
Switching back to my old vet, we never had a problem with their service. Driving across town might be an annoyance, but if it means we get what we need the first time around it's worth it. Ranchlands Vet Clinic clearly doesn't care enough about us to want us as new clients. Good riddance, if this is how they treat their customers I don't want to be their client either.response / report this review -
04 October 2017
I Just had my Cane Corso's ears cropped and her tail docked today and he did a great job. I watched the entire operation which was great! I felt more comfortable being with my baby Corso during the procedure! The girls were so good with her before and after surgery and gave her so much love and attention! There team did a fantastic job! Very pleased!!!!!
response / report this review -
01 October 2017
I was referred there by my friend when my 11 old year dog became very ill suddenly. The staff and vet there took us in immediately and they were very compassionate and caring. My dog ended up passing away there within an hour due to his severe illness and the staff were very accommodating and let us grieve until we were ready to leave. I was laid off work at the time as well and I have to mention that their prices for care are extremely reasonable and they are understanding and work with you regarding fees for services. Overall a very wonderful Clinic that actually cares about your pets and not how much money they can make.
response / report this review -
01 October 2017
Terrible experience. I said I did not want to see my dogs surgery, they told me to come back in one hour so I did. When I returned they said they are just finishing up go see. And what do I see? my dog still under anesthesia, his cut off ears on the side table like nothing and hes being stitched up. Exactly what I did not want to see. The vet was very passive, the staff were nice and great. Instant regret. His ears are doing great and look great, but I will never put another dog through that. He screamed coming out of anesthesia which is normal, but again I was not prepared to see/hear this. This is not my first doberman, so I am familiar with the experience, I just did not find this place to be very professional especially after spending 1000 dollars.
response / report this review -
30 August 2017
Highly recommend this vet to anyone they were so friendly with us and our puppy, we spent about 4/5 hours here while our puppy was in surgery within that time the staff was very reassuring and comforting, provided us lunch and a calm environment
response / report this review -
15 August 2017
Got my Female Dobermans ears cropped there 4 months ago. They did and absolute amazing job. Awesome Vet! Would definitely recommend them to anyone interested in ear cropping.
response / report this review -
06 July 2017
I attended this clinic to have a cropping on my show puppy. They were very friendly and professional. I was allowed to decide on the type of cropping that I preferred on my puppy also permitted to view the procedure while being done. The environment was very clean and sterile. This was my first time at this clinic and was very nervous about it and the staff and vet made me very comfortable during the he whole procedure. I would highly recommend this clinic to all my show friends and in the future will be doing all my Caine cropping. Thank you so much. Ps: His ears are AMAZING
response / report this review -
05 July 2017
So glad I started bringing Trigger here. The staff treat him so well! I always recommend my pet owner friends to come here.
response / report this review -
17 March 2017
I really like vet here. Doctor cares about animals not like other clinics I have been just care about how much money they can make from our pets. I took my cat to a clinic on country hill Blvd. in the beginning and my cat was old. vet didn't check details as a old cat suppose to be, but told me that she needed dental instead and it will cost $800. vet made me believe my cat's illness was just because of her teeth. after 3 months I brought her to Ranchlands and vet caught her problem right away, it's nothing to do with teeth and it was too late. I got to took my cat to emergency hospital. and vet from hospital told me if vet could have caught the problem 3 months earlier we could have saved her life. As a old cat, vet should check some details and should be able to catch it. I used to take my cat to do health examination every year in my country. I even provided vet on country hill Blvd. my cat's record and her health history but vet there didn't care. Knowing it will cost lots money at emergency hospital. vet from Ranchlands lent me my cat's X-Ray before I took my cat to emergency hospital. I believe Ranchlands Veterinary Clinic is the best choice in NW Calgary.
response / report this review -
17 March 2017
I am very happy with the clinic. The staff are friendly and knowlegable and the rates are very reasonable. My dogs have been going for years and have been well taken care of. The important thing for me is that I trust that the procedures when done are necessary and done well.
response / report this review -
16 March 2017
The clinic is simple inside but welcoming and cozy. I've only been there twice but feel very comfortable popping in to ask a question, or stopping by with a pet who has a minor emergency. As a new pet owner on a limited budget, they have been very considerate of giving me options for treatment and letting me know what they can do for price without having to do 'all the things'. If you're looking for a high-end, swanky clinic that feels 'clinical and doctor-like' this isn't the place for you, but it's perfect for me :)
response / report this review -
18 January 2017
Had a great experience. The entire staff was very friendly and highly educated in their field. Highly recomended
response / report this review -
24 November 2016
My kitten was neutered at the clinic. The receptionist was lovely and answered all my questions before and after the procedure with patience and expertise. I did not meet the vet during this visit. The only improvement that I can suggest is that they ask if they can cut the claws. Vets do such a great job of trimming them.I am used to a routine claw cutting from past vets and did not ask for this service but it would have been appreciated.
response / report this review
