About
Location :
Added by Jopie, at 11 September 2020
Opening Hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday 8:30 AM – 5:00 PM
- Sunday 8:30 AM – 5:00 PM
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10 Reviews
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04 August 2022
The Queen Elizabeth helps center this foreign formerly the Queen Elizabeth hospital in the west side of Montreal just a couple of streets are so east of the Cary boulevard Street West. It's nicely handled in services that are excellent. I have my cardiologist on the second floor and my primary care physician along with 16 others and specialists were on the third floor although I saw her last going through emergency where she works as well and for a specific appointment and with a nurse that I see first as now prescribed by the Quebec government as a requirement that the nurse sees you before the doctor is easy. A very decent place and the healthcare is good. I actually heard from a downtown Costco manager that I always say hi to and with around the watches and electronics area and he was looking for a doctor cuz he had a need and a referred him to the Queen Elizabeth health center and I heard back from him and I thank me very much cuz he was able to get a doctor. That's when the doctor was being stocked up I think they're full now. I've had x-rays done there I've had blood tests done there as well and I'm pretty satisfied with the setup. I signed up online with the government of Quebec to get a doctor and I went through
gamf gouv.qc.ca.. they say it's about a year waiting. I think it was maybe about 8 months for me and they chose this place for me based on my location and it's pretty close just the fast drive within about 10 minutes batting traffic on weather.
A bunch of medical services are available in this older building that they've referred here and there. Actually the elevators are looking quite very nice now. I'm pleased to be able to go to this place and receive health care.
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20 May 2022
The doctors I saw were fantastic - kind, friendly, professional, reassuring. The nurse (a tall woman with a blonde pixie cut and glasses) was an absolute nightmare. She was upset that I had come in as a walk-in patient after my family doctor cancelled my appointment last minute and told me "you're lucky we have seasoned doctors here; you'd better hope they remember their surgical rotations". The doctors should be made aware that their nursing staff is deliberately undermining patient confidence in the doctors.
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28 February 2022
There's no walk in clinic here anymore, despite what the website says. Don't waste your time going there. They turned me away on Saturday
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20 September 2021
Absolutely disgusting human being of a nurse that is receiving people today. Tall bald African American man., poorly bilingual and obnoxiously agressive in nature in his approach to people. Not only was he interrupting as I was asking questions it, he then proceeded to walk away. YOU ARE THE MEDICARE SYSTEM’S PROBLEM , people like you.
I call to complain about said individual and am given the same attitude by another answering the phone calls. You all deserve to be fired. You chose to HELP people then you dismiss them and sit on your high horse.
I WILL BE ESCALATING THIS TO YOUR BOARD OF DIRECTORS AND MY GOAL IS YOUR JOB TO BE TAKEN FRON YOU. The health of individuals is in your hands and your audacity is appalling. I pray you never know what it is like to worry about anything medical.response / report this review -
25 July 2021
Wonderful, supportive women nurses and doctors who were very kind, helpful and sympathetic to women's issues, can't thank you enough.
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27 November 2020
Before Covid-19 I found clinic very good though wait time was hours, the doctors were actually able to solve the problem without a lot of delays and mix ups.
After Covid-19 I got the run around when both Jean Coutu and myself tried to get a renewal for my prescription by a very condescending male receptionist who misunderstood what I was saying and for some reason he just assumed my previous appointment was made through the RVSQ website instead of just walking in last year before Covid-19. He told me to phone 811 to get website link to make appointment but he finally spelled out RVSQ for me in a very heavy accent so letter S sounded like X.
The 811 system returns calls under PRIVATE identifier so you need to make sure it isn't blocked. The phone appointment worked well, doctor from aWest Island Clinic was knowledgeable and kind.response / report this review -
26 October 2020
WORST service ever. Very disrespectful, and absolutely no empathy. Was in front of my phone 10:30 for a 11:00 consultation, phoned them back at 11:25 to know when would the doctor call, made for wait for 15min to finally tell me I missed my spot cause they called me at 10:00, mentioning the doctors always calls 1 hour earlier, all that, very disrespectfully. The receptionist was ok, but the nurse had a serious lack of empathy and was very disrespectful saying all this. Will never return again.
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30 September 2020
This post is about the walk-in clinic and radiology
Appointments for mammograms are available 7 days a week; you can also get bone density x-rays. There's free wifi while you wait, and the staff is friendly and helpful. There's 2 nearby bathrooms and a snack bar too your right as you enter the clinic on Marlowe.
The walk-in clinic on the other hand is a long day of waiting. After providing your reason for being there the first wait to see the doctor could possibly have you waiting for 4 hours, then once you get into the examination room, there's at least another 30 minutes before the doctor appears.
The clinics itself, isn't that clean, and it had a very tired look about the place and it's understaffed. The building houses doctors in various fields of medicine, as well as specialists.
I should add that when I last visited the clinic 5 years ago, the QEHC had a paging service. So that once you took a number, you could go home, and then receive a text, when you're number was close to being called. I'm not sure if a fee was involved.response / report this review -
19 September 2020
I had hives. I booked a phone consultation. A secretary and a nurse/assistant called me first. They were very kind. They asked me to send pictures of my skin to an email address so that the doctor could read before talking with me. Then the doctor was 1-hour late. I asked her if she had seen my email. Apparently she hadn't. She hung up the phone and went to read it. After a while she called back and started telling me what medicine she would prescribe, nothing else. It seemed that she wanted to end the consultation as soon as possible. I asked a few questions but according her answers it was clear that she didn't read the email but only looked at the pictures. I was diagnosed as having ringworm, but how could fungus infections be so sensitive to Loratadine? Also my pictures clearly showed that the symptoms were by no means like ringworm. Later the pharmacy called me to confirm the prescribed medicine, but they told me that they had difficulties preparing the medicine and needed to confirm with the doctor. Now it's the next day, I haven't received any follow-up call from the pharmacy.
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18 September 2020
I was out for a jog, slipped on a wet leaf & fell. I thought I sprained my ankle badly. Waited until the next morning but it was super swollen so I decided to go to the Queen E since they have an xray machine & I suspected a fracture. I called and was given an appointment. Got there, there were only 2 other people waiting. After an hour and a half the dr sent me for xrays. No one at the xray center (apparently the receptionist/technician had gone for a smoke). He comes back, does the xray. I wait another half hour & the dr gives me a prescription for a walking boot & crutches, along with pain meds. I asked him twice if it was fractured, he kept beating around the bush, not giving me an answer. He said if it doesn't get better go see your family dr. 3 days later I got the call from my dr, yes it was a fracture. The Dr at this clinic couldn't even admit that he didn't know. Don't waste your time, go to a real clinic.
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