Pettigrew Spa

Location :

224 Charlotte St, Peterborough, ON K9J 2T8
Added by Jopie, at 07 July 2016

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• Connie Rose

  15 November 2017

  I had the most wonderful 3 hours of being pampered
  By professional staff
  Thank you Christine and Chelsea for a relaxing day

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• Shaelyn Mortensen

  31 August 2017

  Apparently they cannot cut or wash wavy/curly hair. They did not wash or wet my hair in any way so of course it turned out uneven. Even when I called to get it fixed and they promised to wet/wash it - when I went back in the stylist said she doesn't do that, cut it dry again and now it is still uneven in places.

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• Wulf Boi

  11 July 2017

  Yet another business with gender biased pricing. I have been here on a few occasions and the stylist Marie would garner my giving this salon a 3 overall, if solely basing my review on her abilities as a hair stylist. I don't know what is supposedly so difficult for a hair stylist (as opposed to a barber) to properly shave someone's head to a rather short length. They use the same tools, it's common sense follow the contours of the head utilizing the same pressure and done! I could do it myself if it weren't for a medical condition that causes my hands/arms to shake badly. FORTUNATELY, I have very recently found a fantastic barber who charges $14 for Adults (NOT a higher price for women) and, even giving him a $6 tip I still paid $10 less than the ridiculous price for getting my head shaved here (the price here did include a tip of only $5 at that). Not only that but, he was done in less than half the time that Marie takes that's not even taking into account the fact that she was texting on her cell throughout my last appointment which I found to be totally unprofessional and quite annoying. No, I haven't been here in quite some time. No, I never went here often. But you have certainly lost a client. You certainly won't get any word of mouth business from me. Quite the opposite, I would absolutely NOT recommend this business.

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• Ethel Gert

  09 July 2017

  I have been to this spa quite a few times and have always enjoyed different services but after not being for sometime I hate to say that from what I experienced there recently it was nowhere up to spa standards in any way. I booked a facial, I have had plenty in the past and I am familiar as to what it endures, my facialist was either not a real licensed esthetician or she was specialized in another Dept and filling in. First off sheets and pillow on bed were dirty and covered in blonde hair, no skin anaylisis done, no tools or mirrors or lighting used at all, no steaming, no extractions done at all, I have clogged pores & even requested it, the facialist was maybe in the room with me a total of 7 minutes of the hour it says, no exaggeration. The facial costs $85 plus tax, plus tip so it's well over a hundred dollars and it consisted of one mask & her leaving the room for 15 minutes then another one on top and her leaving the room again and it was over..it was maybe 25 minutes total, no cleaning, no exfoliating, no massage, also the towel or should I say dirty rag that was used to wipe off the mask was rough and smelt terrible like not washed right bad I was blown away but I didn't say anything because the one thing I do love about this place is the staff are a bunch of friendly lovely girls , when I got to the desk to pay the two ladies were so nice I didn't want to complain, yes I should have as they should know about the unsanitary practices going on and how there facial is not really a facial at all. Needless to say I can no longer recommend this place. The icing on the cake is I woke up and my face is burning with red dried inflamed bumps so it reacted very badly to the mask, this has never happened to me before with anything , again lady performing facial obviously not trained in any kind of skincare education. I do want to say that I have had pedicures, massages and my hair done there in the past and it was great.

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• Gavin Elliot

  02 January 2017

  Just gross.. waited forever for a appointment staff taking a bunch of smoke breaks while we were waiting..

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• Connie Donnelly

  22 December 2016

  My daughter and I both have gone here to transform our hair from dark to light and it was able to be done in one sitting! No damage done to our hair. It was the best service ever! The lady was great, polite, professional and the price couldn't be beat (and if it can it's not worth going somewhere else!) Highly recommend going to see the staff at Pettigrew Spa! Each and every individual there is always happy and so kind!

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• Shawn Munro

  22 December 2016

  Love it I keep going back for my hair cuts and colours the girls do an amazing job they really get what I want done

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• Jessica Rose

  03 November 2016

  Edited- 4 star
  I had previously given Pettigrew a 2 star rating as I was unsatisfied with services received and the way my complaint was handled. After some email trouble and back and fourth with the owner, the services were redone to Pettigrew standards. Thank you for taking the time to address my concerns with staff and making this situation right.
  
  Original Review- 2 star
  I've been to Pettigrew many times in the past and always had a great experience, clean/friendly atmosphere and professional people.
  
  However I took a friend as a birthday gift in mid October and was very disappointed with the services received.. I could have done the same services at home, saved $200+ and achieved the same results. I also found there was some mistakes with our booking and the estheticians were not overly professional, just wasn't up to the Pettigrew standards I once knew.
  
  I reached out to them a week after my service to let them know I was unsatisfied and I feel like I got the brush off. Not sure I will recommend Pettigrew in the future.

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• Jeanine O'Donoghue

  14 July 2016

  I had a facial done yesterday as a birthday present from my sister. Now I have had facials before and I've even had one done here mind you it was years ago but this one was very hillbilly. to pay 100 for a face wash and blackhead squeeze is ridiculous, She was scraping her creams out of the bottom of the jars with long fingernails and then putting on my face which is disgusting . When it was done I even had a gob of it on my nose, and yes I can rub cream on my face myself but that really not the point, very unprofessional and should stick to doing facials in her home

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