MOLLY MAID Toronto North

Location :

821 Eglinton Ave W Suite 202, Toronto, ON M5N 1E6
Added by Jopie, at 01 December 2022

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• Anonymous

  24 August 2023

  We've used this service for many years and been very happy with it. The Molly Maid teams are among the most efficient I have found so far. They can really get a lot done in an hour and a bit! We have Betty and Angela coming every 2 weeks for a regular clean and they are very lovely and reliable ladies who are making our lives so much easier. The new owner, Val, is always quick to respond to requests as well. We are very grateful for their help!

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• Anonymous

  22 August 2023

  We have been using Molly Maid for several months now. Lucy & Sassa are amazing, thorough, and very kind to our puppy. We hope to have them in our home for a long time.

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• Anonymous

  11 August 2023

  We have been using this Molly Maids franchise for years. They are the best! Our house always looks so fresh and clean after the team has been here. Thanks, guys! William Wodlinger. Rowley Ave.

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• Anonymous

  28 June 2023

  I would rate the Molly Maid service I receive as a 10 out of 10. Patricia and her team are wonderful.
  Keep up the good work.
  Best,
  Kathleen

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• Anonymous

  08 December 2022

  Re: Molly Maid Donmills
  My mother has been using this service on and off for years. They are quick and arrive on time, nothing has ever been broken or damaged.
  They are not always the best with detail cleaning, for example, leaving accumulated soap scum around the base of the bathroom taps.
  They have always quoted the price as being based on the unit size, not based on the time it will take.
  This time, I called with a complaint, and they offered no solution, other than to let someone know. A few days later I called back, as I was still unsatisfied and felt for the price, approx. $142 to clean a one-bedroom apartment, the issue should be addressed.
  The only thing they offered was to return and wash the dishes. How is that helpful days later? Did they expect that the dirty dishes that were missed are still sitting there?
  The next arguement that the supervisor brought to me was that Mom's place was so extra "dusty and greasy" that the cleaners stayed an extra 10 minutes to do a good job.
  Wow, a whole ten minutes!
  Yes, it was very dusty and they did a great job dusting. That does not mean it's okay to leave a pile of dirty dishes in the kitchen, and then deny that you did.
  Secondly, where did you find "grease" as I know the level of cleanliness that the apartment had a few days before. Maybe there was some food spilled on the stove? But there is never grease on the walls or cabinets, even tho' there is no vent hood.
  They cleaned on Monday afternoon and expect me to believe that a whole pile of dishes accumulated from then until Tuesday morning when I returned?
  Even the PSW that cares for my mom was shocked and didn't believe it.
  When I spoke with the supervisor, she was so unpleasant that I had to tell her I was hanging up.
  Then she actually thought she should call back, and tell me what an effect a bad revue can have. That was not helpful and felt like harrassment. I have now blocked the number.
  Yes, obviously I understand that revues have an impact and that's why I make an effort to write good revues for exceptional service as well.
  BUT if you give sub-par service, then try justify it, I will voice my opinion, online or otherwise, and why would you expect me not to?
  Based on this experience, and the terribe customer service from the supervisor, I would not recommend the services of the Molly Maid that serves the Donmills area of the city, and neither my mom or I will ever use their services again.
  I am attaching a photo of the dishes once they were washed (not by molly Maid).

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