The WORST after sale service ive ever dealt with. Also bought a jeep 2018 in 2019 used 10000kms it started breaking down in 2020 and the help is awfull they really dont care.
Purchased a 2020 Ram 1500, at $97,000. Within 2 months it was leaking oil; brought the truck in 3 times to get it repaired. The problem got worse; now my check engine light is on, truck is smoking from the hood and leaking oil all over my driveway. The shop Mechanics are incompetent, I've escalated my call to FCA to get this resolved. Extremely poor customer service; stay away from this place like the "virus"!!
Thanks Pietro for your fantatic srvice
Horrible customer service!
I wanted a 2019 35 anniversary caravan they lied to me saying there was no more in the system, in all dealerships across quebec. They then convinced me to take a sxt plus and they would have it set up like a 35 anniversary. They told me the only difference was that the sxt didnt have a remote starter. So I gave them a deposit and they would rust proof it as well. I made a offer to buy. Only to find out the there a still a few 35 anniversary in the system. And the sxt has a few different options.
Now they dont wanna give me back my deposit and threatening me that I have to pay an extra 750$ because they installing the remote starter and anti rust.
Tomorrow I will file a complaint with consumer protection
Sad situationI placed a hold deposit of $1,000 on a Chrysler 300said I would finalize the deal within 3 weeks cause I was going to be out of townwithout notice (Covid 19) hit us hard I went into quarintine.. lost my job..tried to make the dealer understand that this was out of my control..could not afford the vehicle at this time..Dealership Replied without hesitation ..sorry you lost your depositwhat a bunch of nice understanding people under these critical circumstancesespically the owner..guess small claims court is my only optionStay safe