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Added by Jopie, at 17 October 2016
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10 Reviews
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16 November 2017
Rooms were relatively clean maids did no more than they had to. Noisy and parking was congested at best. The hot meals were sub par and rates were more than what I thought was fair for a dated room and badly stained carpets and furniture. Won't stay there again.
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06 November 2017
Meh. Cleanliness should have been better. Thin walls. Needs a revamp!
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20 October 2017
If you enjoy getting disrespected, terrible service, and sleeping on card-board mattresses then you should definitely stay here! Upon checking we found out they had booked up a single queen instead of a double (which was a confirmed booking), after going back down to the desk we were told we switch to a double smoking room as they were sold out of double queens (umm, no thank you). The room was dirty and still smelled like smoke (in fact the entire hotel smelled like smoke) the room also had one towel and no soap. We then had the worst sleep (I have slept better on the ground in the backcountry), the bed was ridiculously uncomfortable and dirty and the furnace sounded like a train coming through the room turning BOTH on and off. The room was freezing and the blanket was equivalent to a paper towel. The next morning, we were able to book into another hotel (thankfully) and went down to the front desk at 8:45 (check out time 11:00) to check out. We were informed that this would be a “cancellation” and because they require 48 hours cancellation notice we would not be refunded the second night’s stay. After requesting to speak to a manager, the room of Anu (general manager) was called. The front desk agent hung up quickly told us he informed her it was policy. I asked to speak to him and she reluctantly called him back, he refused to come down and speak to me and the phone call ended. I then asked to speak to him over the phone as the front desk agent let us know she could do nothing. Very reluctantly she called his room again, after arguing back and forth that we were checking out LONG BEFORE check-out time and the stay was terrible he offered me a voucher (did I mention how bad the stay was? I am clearly never going back) he then offered me 50% off the stay and hung up the phone. Front desk agent went to refund one night’s stay and he called back informing her that is was 50% off the second night and hung up immediately. At this point we needed to leave the hotel and no longer had time to continue arguing (which was a moot point over the phone, he refused to come down and speak to me). After calling the hotel back multiple times to speak to a manager no calls have been returned. I have never been treated with so much disregard, and disrespect. Anu wouldn’t even come downstairs to speak to me in person. Very, very disappointed in this stay and his response to the entire situation.
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03 September 2017
Service was good . Rooms were mostly clean . Pet friendly is a plus. The biggest part I didn't like is that we left our dog for about an hour and he was fed a syrup covered waffle which made him quite sick . Don't feed other people's pets . Don't barge into their rooms regardless of the situation . One more thing . We did not need Id or any proof of who we were to get into our room after the key hadn't worked . Security is a huge deal in this day and age .
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23 July 2017
Been traveling for a while now for work and had to wright a review for this hotel, (never written a review for anything). Best experience iv had at this hotel than any iv ever stayed at, the owner was super nice, went out of his way to buy us a extra tv for the room and was gonna buy us a grill to cook on, the rooms are cleaned daily and are in very good shape, you get breakfast and dinner with your stay, and the breakfast is good but the dinner is awesome. They always try there best to make sure we have a good stay while we're here. And the internet is blazing fast which is a huge plus. Really enjoyed the stay here .
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17 April 2017
They are pet friendly and they serve a good hot breakfast. They need to communicate between their staff more tho about cleaning the right rooms.
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10 April 2017
I will give them not even a single star but in order for me to place a comment I have get at least a star bad customer service not recommended
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13 March 2017
It's quite excellent. The rooms down stairs smell like dirty sagrets and I asked for a non smoking room. Every time after that I stayed on the main floor and it's nice. Free hot breakfast and dinner too.
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26 February 2017
i had a great stay! clean rooms, the people were friendly theres free breakfast that was very good and they also have a free supper now! wow! will be staying again for sure
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24 October 2016
I love staying here as the hosts and staff are great and really do care about you! Easy access to highway, good variety of fresh fruits and hot breakfast in the morning. Dining area is large open and spacious. Rooms are very clean and well kept. Lots of parking. I come here often. You can tell that the manager whom you will meet, really do care about their customers and really do want them to return! I will never stay anywhere else in North Battleford!
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