Gotcha Wildlife Removal Services

Location :

1434 Seabring St, Oshawa, ON L1J 8K5
Added by Jopie, at 21 January 2019

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• Rob Rostirolla

  23 June 2021

  Quick and effective!

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• Jaspal Atwal

  16 September 2020

  Gotcha refused to cover a warranty repair. The damage is clearly visible from the street and we can hear the entry point. The technician that came out was abrupt, rude and refused to show us a photo of the inspection. There are more clever ways of getting out of a warranty repair than just having awful costumer service, especially for a returning costumer. I would have been happy to pay for the repair, and their advice to me was to go with another company. Which I recommend everyone else does as well.

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• Sarah Rose

  18 July 2020

  Really amazing customer service! We had squirrels living in the attic of our new house and they promptly responded to our inquiry and took care of the issue at a good price. We had a follow up question months later and they were very fast to respond and address it. They are friendly and also professional. We would totally recommend Gotcha Wildlife to everyone 🙂

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• Nadine Hanna

  13 May 2020

  Worst customer service I've ever dealt with. Kenneth is very rude and threatened to sue us. We had the worst experience with him. He was very arrogant with my mum and literally walked off while she was talking and shut the door in her face and drove off. Unfortunately, we had paid the full amount ($425) in advance thinking based on reviews his service would be top notch, however the second he got his money and did some work on the roof, he stopped replying to text messages till we basically forced it out of him. That's basically when everything went downhill, WORST CUSTOMER SERVICE EVER!!!!

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• Emperor Poppy

  09 November 2019

  Responds quickly when you first inquire, does the job quickly, then completely ignores you when you follow up about their service. The transaction is done through a verbal agreement on-the-spot (you don't get to see a breakdown of the numbers). The invoice for their service, including payment details, is sent via email after the job is completed. However, I never received the invoice. I called and emailed a few times asking for the receipt and there has been no response. I have no detailed record of their service and no proof of the 3-year warranty. Not that they would respond anyway! Unprofessional and untrustworthy.

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• S. Sepehr

  28 January 2019

  All the good reviews are totally real. These guys (especially Ken) provide the best service.
  
  I had received services from two other companies before and wanted to wait for the last one when we had a squirrel stuck in our chimney but Ken came faster and boy I was lucky.
  
  Other than getting the squirrel out of chimney, he inspected the work of other company and told us that it wasn't covered properly. He covered it for us for free. He also installed the vent covers for much cheaper than the other company had quoted me for.
  
  And the best part, our chimney cover had fallen down and Ken said he would come back and install it for free for me if I buy the cover myself. He came back twice since the first time I didn't buy the right item and installed it for free even though it didn't have anything to do with his work. I didn't have to pay another company and pay a few hundreds just to install that cover.
  
  I won't hesitate to call this company again next time I need animal control.

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