MARK was amazing to deal with on my purchase. It's really hard to get personalized service these days. If you want to shop online without feeling like your shopping online- this is the place! A+
I've bought records from Funky Moose Records several times so far. Each time the shopping experience is smooth. Even better, the prices are quite good too. To top it all off, Mark is usually around to help. If he isn't he always gets back to me within a few hours.
Truly a top notch Indie record store and well worth your support.
Great service. Exceptional packaging! Helpful and quick to respond. Have ordered from Funky Moose a few times now and can't wait to place my next order. Definitely a returning customer.
User friendly online platform, including use on cell phone. Exceptional customer service model. Goods delivered on time, safely packaged and great comms when needed, through Facebook or the online chat tool.
Super fast shipping, very personal, curated service. Will buy from again!
Overall their selection is great.
I was initially quite frustrated after waiting 10 days and not receiving anything in the mail. However, after hearing back from Mark via email he was exceptionally polite and informative about the process. It turns out there were some records which were out of stock and ultimately slowed down the process a bit.
It's nice to have a Canadian owned / managed company who handles record sales online!
Selection 8.5/10
Customer Service 7/10