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Added by Jopie, at 07 March 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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12 Reviews
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26 November 2017
Opens 24hrs, great staffs and service, plenty of machines and workout programs
Helpful staff in terms of any issues
Overall very great gym and service, would recommend to other friends and familyresponse / report this review -
01 November 2017
I've been a member here ever since it had opened up but just recently I've canceled my membership. The gym inforces silly rules when instead they should be more invested in the hygiene in the gym when there has been a skin disease going around in the women's facility. I've been approached about using chalk when there are people and a trainer who uses chalk so I purchased gloves. Then I was approached about having to much weight on the bar because it will bend ? Thought it was a gym not a lounge? Today I was approached about having a bag on the floor, and was told to remove it. Keep in mind your not going to carry everything with you. The reason to it is because you may have a weapon or because it creates a hazard. Last time I checked there were dumbbells and plates all over the place that I've tripped on. I've been a member for 6 years or more but as of recent I chose to cancel after all those years. To Alex and Luba the owners of a gym, when a customer calls and the excuse from a worker is that they are to busy working out that tells you how much they care. The gym has lost so many long term clients based on sicknesses going around, not clean, and horrible attitudes. P.s Alex if you read this customers like me who have been there for 6 plus years are the reason why you survive. Don't sign up because trust me it's not worth it. The other thing they told me to why they can't have bags on the floor is because their serving a law suit? hmmm I'm pretty sure we sign a waiver for a reason. Oh well that sums up the gym.
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14 September 2017
This gym is actually amazing from the amount of equipment to how clean the place is. However I can't give this gym a five star because of some of the staff's attitude towards the customer. Such as Paul I really find it weird and kind of off when it comes to his customer service, like I have never seen him smile when he is with a customer or smile in general for that matter. But other than that the gym is amazing
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30 August 2017
If there was a 20 star rating I would've picked that because that's how good the gym is, and also all the staff are very very generous and kind and make you feel great. I go there almost 4-5 days a week and they have all the right equipment for the people that come. If I was you I would there for sure. 100% and I wouldn't ever regret getting a membership from here. And thanks to the staff of Express Fitness for making a very clean and large place to work out at!!!!!!!
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14 August 2017
Just got my membership at the gym, it is so big there is so many equipment available and its always clean, it's really worth it to spend ur money there
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10 August 2017
staff is very professional and has great equipment. Great place to workout
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01 August 2017
Horrible. Do not recommend. Try a different gym.
To start off, the membership is quite pricey and they do not give much of a discount for students. There was nothing attracting me to the gym anymore. When I was unable to make payments, they sent my account to collections and messed with my credit score.
When I went in to cancel my membership, all I was asked was why I was cancelling my membership, to which I replied that I was unable to pay for it. They said "ok" and told me to sign an electronic document stating I was cancelling, but did not show me the document. I received the document by email later on along with a phone call stating that I need to pay another month of membership.
Upon speaking with the manager, I learned that when you cancel, you pay for 1 more month and your account is not cancelled until the next month. The manager argued with me, stating that I was wrong and trying to defend his employees by stating "they said this they said that" but he was not at the meeting and I had my witness sitting beside me. He refused to help me with a payment plan for my last payment and told me I have 3 weeks before it goes back into collection.
I will never deal with them again and I hope no one else has to go through the experience that I went through. Instead of apologizing and perhaps saying that the employee could have forgotten to mention things and going through the closing contract with me, the manager was very rude and just pointed to the contract and said "well its here it says this and that" and I tried to explain to him that this contract was not shown to me at closing, at which point he began to blame me to "signing something I did not know".
Yes, some of their staff is friendly and helpful but the manager is extremely rude.
Go try out Good Life Fitness or any neighborhood gym.
Pass along this story to anyone who is considering going to this gym.response / report this review -
29 April 2017
Since this place has opened till date it is in immaculate condition, I don't see the "filth" or "oily" machines lol. I'm amazed at how well maintained it is despite the number of people coming in. This gym has a great atmosphere people of all background, sizes and ages come out each performing their own excersies. Some people may not like it that they don't get special service just because they are _________. Everyone is treated with the same respect. Good job express keep up the good work.
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31 March 2017
HORRIBLE EXPERIENCE ***this gym is FILTHY*** We were given a one week free pass & I honestly wish we didn't! The staff are rude, uneducated in fitness and seem to hate their jobs, the machines & equipment felt oily & "GRIMEY" (that's probably an understatement) but worst of all the change rooms are absolutely disgusting where as you can see physical filth everywhere but to make matters worse there's a foul smell with a nasty stench that seems to follow you! DO NOT waste your time and/or money there are way better gyms in Vaughan that charge much less!
If you look closely at all the reviews the sincere ones all have the same facts yet all the positive ones seem very "generic". The responses from the owners or management are childish and also littered with spelling errors. Be VERY CAREFUL stepping into this facility!response / report this review -
23 March 2017
Mediocre bathrooms, average equipment that take forever to repair. Main reason for not returning is Paul's attitude. Hes some sort of manager with absolutely no customer service skills. Its a shame really, could be a great gym with better management.
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17 March 2017
We signed up for a one week trial and were very disappointed at the level of customer service. No one showed up for our scheduled membership presentation even though we received text message confirmations, and we even called ahead to confirm the time. I left a message with the front desk and no one bothered to call me back. I even emailed the membership director to follow up after the no-show appointment and again, no response. The gym is large, and has a variety of equipment, but it’s lacking the extra level of care to warrant the premium pricing. Many of the machines were out of order for the duration of our week trial, they do not offer towel service, and there are torn up exercise mats that are in need of immediate replacement.
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14 March 2017
Really good gym. Very new equipment, everything you need. Would recommend to friends and family.
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