My experience was just meeting a friend briefly. Very nice and warm reception, took advantage of the hot tea (apple cider) in the main foyer. Comfy waiting area to visit in.
Beautiful building, fantastic view of their garden and overlooking the Saskatchewan river. The conference room looked as great at the outside with great staff on hand. It is also well located just blocks from various local venues.
Wow the customer service here is amazing. My mom, my son and I stayed here and I have never received such amazing service in my life. From the Spa Michelle, Kim & Kelsey were fantastic to the Garden Court Café April and Roberta always greeted us first thing and made sure my son got to sit so he could see the pool. Our Housekeeper Veronika provided amazing service as well to cleaning our room always with a smile and positive attitude. My son who is 1 and a half made sure to give every individual who assisted us over the weekend a hug.
Thank you Bessborough staff for your phenomenal service we will definitely stay there again.
The Bessbourough is not an average Hotel. It's designed to an extent which makes it considerably unique. From the Queens' Room, rooms created to meet a uniquely Victorian era.
There isn't one wall, chair, or other amenities that one stands in awe as a first-time guest. The entire staff are that of an obvious hand picked choice. Where service and customer service take on international mannerisms yet reflecting Saskatchewan and for that matter Canada.
It's not a cliche to state that it's a gem of what often is seen as the "Castle Hotel". Once entering and upon leaving I would believe several customers look forward to their returning.
Was at Rock the River in Saskatoon Saskatchewan Canada. It is a 3 day Canadian Classic Rock'n Roll Festival held at Delta Bessborough Hotel Gardens on the west side of the South Saskatchewan River in the heart of downtown Saskatoon. The Hotel is magnificent and beautiful, built in 1928 in the design of a ancient Bavarian castle. Numerous Prime Ministers and Queen Elizabeth herself has stayed in the hotel when the visit the City of Saskatoon. So one could say the staff knows how to treat you like a World Leader and the rooms are fit for a Queen.
Good food if you're looking for a fun and fancy night out. Make sure you leave enough time to enjoy as the service at Samurai is not meant to be fast. Great entertainment for friends and family. Price is about $30 for dinner meal. Worth? Totally.
The customer service is always great for the most part. The location is incredible. Beds are comfy, room clean, and well decorated. The restaurants are good, although somewhat pricey compared to the multitude of other comparable restaurants in the vicinity.
It would be five stars if the restaurants weren't so pricey, as well if you didn't have to pay $15/day for parking, and because on my last stay I specifically reserved a river view room and was given one with no view of the riverfront whatsoever. Yes they did fix it and put me in a new room, but not before arguing as to why it was classified river viewperhaps with some sort of mirror setup.
All in all a really nice property.
The hotel staff were so great! Very helpful and courteous. I asked Chantel (I think that was her name), she was the day shift manager to give me directions to cracked marble in the staircase. She brought me right to it. They treat all their guests well!
Great service. As you approach the main entrance there are staff there to open the door for you saying welcome to Bessborough. Reception Desk is right there as you enter the hotel. Historic hotel well maintained. Only problem is the wine bottles in rooms are very tempting. They are for sale. Lol. Everything else is great. Will totally stay here every I can.
I do not readily give 5 Stars, but What a great experience From check in to check out - super efficient, friendly service in a beautiful hotel on the Saskatchewan River.
As i entered my room i was greeted with two personal, handwritten notes from the team A great touch!
My room had a beautiful view of the river and was very comfortable, quiet, spacious and well appointed.
Service in the bar area was fantastic, friendly and efficient. The Club lounge was well laid out and had a good variety of snacks and drinks Once again I received very personal treatment!
The only problem was my stay was too short - two days was not enough!
Thank you to the Delta Marriott Team!
Came for a wedding reception. The food and service was excellent! The facility is beautiful. When we decided to not drive home that night (out of town), and decided to stay the night, the staff was courteous and accommodating. Very professional and friendly. 10 out of 10: would go again.
Comfortable stay in fine looking rooms.
Pros:
- Comfy beds
- Clean
- Prestigious look
- Classical design
Cons:
- Sound insulation is weak.
- Very chilly by the windows in winter time (which is completely understandable due to the fact that this is one of the oldest hotels in town.)
- Wooden structure vs. Cement structure means you can hear the folks on the floor above if they tend to make some noise.
- Slow wifi